FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 21699767 · Received March 26, 2025

Report

Report Number
3013756811-2025-60246
Event Type
Malfunction
Date Received
March 26, 2025
Date of Event
March 23, 2025
Report Date
March 26, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152319612
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT A CARTRIDGE ALARM OCCURRED DURING THE LOAD SEQUENCE. ADDITIONALLY, THE PUMP INDICATED A DATA LOG CORRUPTION. THE CUSTOMERS BLOOD GLUCOSE LEVEL WAS REPORTED IN A RANGE BETWEEN 200-499 MG/DL. CUSTOMER LOADED A NEW CARTRIDGE AND CONTINUED TO USE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
979281 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152319612

Patients

Seq Age Sex Outcome Treatment
1 78 YR Male