FDA Adverse Event Malfunction Summary report: N

NONE

MDR report key: 21682391 · Received March 24, 2025

Report

Report Number
2955842-2025-11240
Event Type
Malfunction
Date Received
March 24, 2025
Date of Event
February 26, 2025
Report Date
February 27, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
GCJ
UDI-DI
00886874116555
PMA / PMN Number
K191736
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE THE 30-DEGREE ENDOSCOPE PLUS TO PERFORM FAILURE ANALYSIS (FA). FA WAS ABLE TO CONFIRM THE REPORTED COMPLAINT VIA SYSTEM LOGS BUT WAS NOT ABLE TO REPRODUCE THE ISSUE DURING IN-HOUSE TESTING. ADDITIONAL OBSERVATION NOT REPORTED BY SITE: THE ENDOSCOPE WAS DISASSEMBLED, AND THE CAMERA MODULE WAS VISUALLY INSPECTED AND PLACED ON AN INTERNAL TESTER AND FAILED. THE CAMERA MODULE FAILED THE NO IMAGE TEST.

Additional Manufacturer Narrative · 0

THE 30-DEGREE ENDOSCOPE PLUS INVOLVED WITH THIS EVENT HAS BEEN RECEIVED, BUT THE FAILURE ANALYSIS TESTING HAS NOT YET BEEN COMPLETED AS OF THE DATE OF THIS REPORT.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT PRIOR TO THE START OF A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE 30-DEGREE ENDOSCOPE PLUS WAS BROKEN BUT NO ADDITIONAL INFORMATION WAS PROVIDED. THERE WAS NO REPORT OF PATIENT INVOLVEMENT OR NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE CUSTOMER STATED THERE WAS NO PHYSICAL DAMAGE TO THE SCOPE. HOWEVER, THE OPERATING ROOM TEAM REPORTED THAT THE IMAGE DID NOT DISPLAY CORRECTLY, AND WHEN IT DID, THE ORIENTATION WAS INVERTED WITH NO OPTION TO ADJUST IT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
754223 NONE ENDOSCOPE PLUS GCJ INTUITIVE SURGICAL, INC 470057-12 N/A 00886874116555

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.