FDA Adverse Event Malfunction Summary report: N

SOFTLAB

MDR report key: 2167972 · Received June 16, 2011

Report

Report Number
1058332-2011-00003
Event Type
Malfunction
Date Received
June 16, 2011
Report Date
June 14, 2011
Manufacturer
SCC SOFT COMPUTER
Product Code
JQP
Removal / Correction Number
1058332-06/02/2009-002-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CLIENT REPORTED THE PRODUCT MALFUNCTION ON SOFTLAB 4.0.3.13.2 AFFECTED VERSIONS INCLUDE: 4.0.1.0-4.0.1.16, 4.0.2.0-4.0.2.10, 4.0.3.0-4.03.13, 4.0.4.0-4.0.4.5. METHOD: INSPECTED SOURCE CODE OF PROGRAM.

Description of Event or Problem · 1

CLIENT WAS USING PATIENT MAINTENANCE TO PERFORM MOVES OF STAYS OPERATION WHICH SUBSEQUENTLY SENT THE WRONG BILLING NUMBER DURING AN ADT UPDATE TO SOFTWEB, SOFTPATH AND SOFTMEDIA. THE INCORRECT BILLING NUMBER TRANSMITTED VIA INTERNAL ADT TO SOFTWEB, SOFTPATH AND SOFTMEDIA WERE THEN APPLIED TO A DIFFERENT PATIENT RECORDS. BILLING NUMBERS IN SOFTLAB WERE CORRECT. EXTERNAL ADT TRANSACTIONS WERE NOT AFFECTED. NO ADVERSE PATIENT EVENT IS ASSOCIATED WITH THIS ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SOFTLAB JQP SCC SOFT COMPUTER

Patients

Seq Age Sex Outcome Treatment
1