FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 21676145 · Received March 24, 2025

Report

Report Number
1823260-2025-00840
Event Type
Malfunction
Date Received
March 24, 2025
Date of Event
March 13, 2025
Report Date
March 24, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
07613336121528
PMA / PMN Number
K951595
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER WAS 851302. THE EXPIRATION DATE WAS NOT PROVIDED. THE QUALITY CONTROL RESULTS WERE ACCEPTABLE AT THE BEGINNING AND AT THE END OF THE RUN. THE FIELD SERVICE ENGINEER CHECKED THE WASH STATION, THE CELL RINSE LEVEL, AND THE SAMPLE PROBE. WHICH WERE ACCEPTABLE. HE PERFORMED PREVENTIVE MAINTENANCE. THE ANALYZER ALARM TRACES SHOWED FREQUENT "ABNORMAL ASPIRATION ERRORS" FOR THE SAMPLE PROBE.T HIS IS AN INDICATION FOR PREANALYTIC ISSUES. CORRECT PRE-ANALYTIC SAMPLE HANDLING IS WITHIN THE CUSTOMER'S RESPONSIBILITY. THE INVESTIGATION DID NOT IDENTIFY A SPECIFIC ROOT CAUSE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE TOTAL PROTEIN GEN.2 RESULTS FROM THE COBAS C 503 ANALYTICAL UNIT. THE INITIAL RESULT WAS 105 G/L. THE REPEAT RESULT WAS 73.5 G/L. THE REPEAT RESULT USING ANOTHER COBAS C503 ANALYZER WAS 73 G/L. THE QUESTIONABLE RESULT WAS NOT REPORTED TO THE PHYSICIAN OR THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
739039 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 07613336121528

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown