FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C (501) MODULE

MDR report key: 21676013 · Received March 24, 2025

Report

Report Number
1823260-2025-00833
Event Type
Malfunction
Date Received
March 24, 2025
Date of Event
February 28, 2025
Report Date
April 15, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630924707
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION DETERMINED THAT THE SERVICE ACTION RESOLVED THE ISSUE.

Additional Manufacturer Narrative · 0

THE UREA/BUN LOT NUMBER IS 836564. THE CREATININE JAFFE GEN.2 LOT NUMBER IS 822679. A FIELD SERVICE ENGINEER (FSE) DETERMINED THAT THE SAMPLE LINE ADJUSTMENT WAS OFF AND THE CUSTOMER WAS NOT USING THE MICRO CUP SETTING WHEN SELECTING TESTS. THE FSE ADJUSTED THE SAMPLE LINE AND SHOWED THE CUSTOMER HOW TO MAKE THE MICRO CUP SELECTION. HE INITIALIZED THE ANALYZER WITHOUT ERROR AND COMPARED SAMPLES RAN BETWEEN TWO LINES USING MICRO CUPS. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE UREA/BUN AND CREATININE JAFFE GEN.2 RESULTS FROM THE COBAS 6000 C (501) MODULE. THE INITIAL BUN RESULT WAS A < TEST RESULT, THE REPEAT RESULTS WERE 15 MG/DL AND 72 MG/DL. THE INITIAL CREATININE RESULT WAS A < TEST RESULT, THE REPEAT RESULTS WERE 1.4 MG/DL AND 2.50 MG/DL. THE REPEATED RESULTS WERE FROM ANOTHER C501 AND WERE DEEMED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
489977 COBAS 6000 C (501) MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 04015630924707

Patients

Seq Age Sex Outcome Treatment
1 66 YR Female