DAVINCI XI
Report
- Report Number
- 2955842-2025-10182
- Event Type
- Malfunction
- Date Received
- March 21, 2025
- Date of Event
- February 25, 2025
- Report Date
- February 25, 2025
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110720
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AZ, US
- Reporter Occupation
- 003
Narratives
THE UNIVERSAL SURGICAL MANIPULATOR HAS BEEN EVALUATED BY THE FAILURE ANALYSIS (FA) TEAM. FA WAS ABLE TO CONFIRM AND REPRODUCE THE REPORTED COMPLAINT DURING IN-HOUSE TESTING. UNIT WAS TESTED ON AN IN-HOUSE SYSTEM IN NORMAL MODE WITH NO TRIGGERED ERRORS. UNIT WAS ALSO TESTED ON A PATIENT SIDE CART FIXTURE TEST PLATFORM (PFTP) WHERE IT FAILED CARRIAGE SWITCHES. ABA TROUBLESHOOTING WAS PERFORMED WHERE THE GOLD AXES CONTROLLER, CARRIAGE POWER (ACCP), AXES CONTROLLER, CARRIAGE LOGIC (ACCL), AXES CONTROLLER, CARRIAGE, INSTRUMENT (ACCI), AND AXES CONTROLLER, CARRIAGE RFID (ACCR) WAS NEEDED TO PASS TEST. NO SIGNS OF VISUAL DAMAGE DURING INSPECTION. THE ACCP, ACCL, ACCI, AND ACCR WAS FOUND TO BE THE ROOT CAUSE OF THE REPORTED EVENT.
THE PROBABLE ROOT CAUSE OF THE REPORTED COMPLAINT CAN BE ATTRIBUTED TO A COMPONENT FAULT ON THE AXES CONTROLLER ASSEMBLY WITHIN THE AFFECTED UNIVERSAL SURGICAL MANIPULATOR.
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE REPLACED THE UNIVERSAL SURGICAL MANIPULATOR TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE IESU INVOLVED WITH THIS EVENT HAS BEEN RECEIVED, BUT THE FAILURE ANALYSIS TESTING HAS NOT YET BEEN COMPLETED AS OF THE DATE OF THIS REPORT. .
REFER TO H11 FOR FOLLOW-UP INFORMATION.
REFER TO H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE CUSTOMER WAS STATING THE ISSUE THEY HAD PREVIOUSLY HAS RETURNED. ARM 4 WAS NOT RECOGNIZING ANY INSTRUMENTS. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE PROCEDURE WAS ORIGINALLY A 3 ARM PROCEDURE AS THEY PLANNED TO STOW ARM 1, HOWEVER ARM 4 WAS NOT FUNCTIONING AS NEEDED. IT WAS NOT ACCEPTING THE INSTRUMENT THEREFORE THEY CONTINUED THE PROCEDURE WITH ARMS 1,2, AND 3. AFTER THE PROCEDURE, THEY RESEATED THE DRAPE AND RESTARTED THE SYSTEM AND WAS ABLE TO CONTINUE USING ARM 4 FOR THE NEXT PROCEDURE HOWEVER THE ISSUE HAPPENED AGAIN. THE TECHNICIAN WENT OUT AND REPLACED THE ARM DUE TO THE ISSUE. SINCE THEN, THERE HAVE NOT BEEN ANY OTHER ISSUES. NO PATIENT DEMOGRAPHICS OBTAINED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1308222 | DAVINCI XI | PATIENT SIDE CART, 4-ARM | NAY | INTUITIVE SURGICAL, INC | 380652-56 | N/A | 00886874110720 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES. |