FDA Adverse Event Malfunction Summary report: N

HMS PLUS INSTRUMENT

MDR report key: 21642089 · Received March 19, 2025

Report

Report Number
2184009-2025-00433
Event Type
Malfunction
Date Received
March 19, 2025
Date of Event
February 21, 2025
Report Date
March 19, 2025
Manufacturer
PERFUSION SYSTEMS
Product Code
JOX
UDI-DI
00763000158002
PMA / PMN Number
K111339
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

DEVICE EVALUATION SUMMARY: THE REPORTED REPEATED ABNORMAL QUALITY CONTROL (QC) FAILED RESULTS WAS NOT VERIFIED DURING SERVICE. THE UNIT PASSED ALL PREVENTIVE MAINTENANCE TESTS WITHOUT ERROR AND NO PROBLEM WAS FOUND. THE SERVICE TECHNICIAN REQUESTED THE CLINICAL SPECIALIST TO CALL THE CUSTOMER TO ANSWER QUESTIONS ABOUT QUALITY CONTROL PROCEDURES. PREVENTIVE MAINTENANCE WAS PERFORMED PER SPECIFICATIONS. NOTE: THE INSTRUMENT WAS SERVICED IN THE FIELD BY A MEDTRONIC FIELD SERVICE TECHNICIAN. THE INSTRUMENT WAS NOT RETURNED TO A MEDTRONIC FACILITY. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

Description of Event or Problem · 0

MEDTRONIC RECEIVED INFORMATION THAT AT AN UNSPECIFIED TIME, THIS HMS PLUS INSTRUMENT HAD A REPEATED ABNORMAL QUALITY CONTROL (QC) FAILED RESULTS. USE OF INSTRUMENT WAS UNSPECIFIED. THERE WAS NO ADVERSE PATIENT EFFECT REPORTED WITH THIS EVENT. MEDTRONIC RECEIVED ADDITIONAL INFORMATION THAT THE LOT NUMBER OF THE CARTRIDGES WAS 0229862883. THE ISSUE WAS WITH FAILED LIQUID QC FOR ACT. ABNORMAL QC WAS RUN MANY TIMES WHICH FAILED REPEATEDLY. LIQUID ACT QC IS DONE ONCE A WEEK BY THE CUSTOMER, ELECTRONIC QC IS DONE DAILY. THERE WAS NO ERROR CODE ASSOCIATED WITH THIS ISSUE OBSERVED. IT WAS REPORTED THAT THE ACT QC RESULTS ARE USED TO VALIDATE THE INSTRUMENT, SO VALUES WERE NOT USED IN A CASE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
546439 HMS PLUS INSTRUMENT ANALYZER, HEPARIN, AUTOMATED JOX PERFUSION SYSTEMS 30514 00763000158002

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown