FDA Adverse Event Malfunction Summary report: N

PYXIS MEDSTATION ES SYSTEM

MDR report key: 21629971 · Received March 18, 2025

Report

Report Number
2016493-2025-08596
Event Type
Malfunction
Date Received
March 18, 2025
Date of Event
February 19, 2025
Report Date
March 18, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403512698
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PHARMACIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE NURSES WERE UNABLE TO ACCESS OR OVERRIDE THE PATIENT MEDICATION DOORS IN THE PYXIS TOWER. A TECHNICAL SUPPORT SPECIALIST VERIFIED THAT THE CUSTOMER CONTACTED AND INFORMED THAT THE ISSUE HAD BEEN RESOLVED FROM THEIR END. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE CUSTOMER RESOLVED THE ISSUE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS MEDSTATION SYSTEM, NURSES WERE NOT ABLE TO ACCESS OR OVERRIDE THE PATIENT MEDICATION DOORS IN THE TOWER. THIS ISSUE AFFECTED SEVERAL STATIONS, INCLUDING HH-SRG6-1, HH-5WJP, AND HH-REHAB. THIS INCIDENT RESULTED IN A DELAY TO PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1585647 PYXIS MEDSTATION ES SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 343 10885403512698

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown