FDA Adverse Event Malfunction Summary report: N

UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2162979 · Received July 15, 2011

Report

Report Number
2122870-2011-02274
Event Type
Malfunction
Date Received
July 15, 2011
Date of Event
June 7, 2011
Report Date
June 17, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DECLINED SERVICE. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT ERRATIC THYROID STIMULATING HORMONE (TSH) RESULTS WERE GENERATED ON A UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM FOR ONE PATIENT SAMPLE. DATA PROVIDED BY THE CUSTOMER INDICATED THE GENERATION ON ONE PATIENT SAMPLE TSH RESULT WHICH WAS WITHIN THE NORMAL REFERENCE RANGE. UPON REPEAT ON THE SAME INSTRUMENT DAYS LATER, THE SAME SAMPLE GENERATED TWO LOWER TSH RESULTS WITHIN THE NORMAL REFERENCE RANGE. THESE REPEAT RESULTS WERE ACCEPTED BY THE CUSTOMER AS VALID. ALTHOUGH THESE RESULTS MAY HAVE BEEN REPORTED OUT OF THE LABORATORY THERE WAS NO DEATH SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. IT IS NOT KNOWN, WHICH RESULTS WERE REPORTED OUT OF THE LABORATORY. NO SYSTEM INFORMATION WAS PROVIDED BY THE CUSTOMER. THE TSH SAMPLE WAS A PLASMA SAMPLE. NO ADDITIONAL PATIENT INFORMATION OR SAMPLE COLLECTION/HANDLING INFORMATION WAS PROVIDED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 ACCESS HYPERSENSITIVE HTSH REAGENT