UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER
Report
- Report Number
- 2050012-2011-02964
- Event Type
- Malfunction
- Date Received
- July 14, 2011
- Date of Event
- June 12, 2011
- Report Date
- June 12, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- OTHER
Narratives
A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(4) 2011 AND FOUND BROKEN CAP PIERCER "COMPONENT". FSE ORDERED THE REQUIRED PARTS AND DISABLED THE CAP PIERCER. THE CUSTOMER WAS ABLE TO USE THE INSTRUMENT WITHOUT THE CAP PIERCER FEATURE. FSE RETURNED ON-SITE (B)(4) 2011 AND REPLACED THE CAP PIERCER SHUTTLE, O-RING AND HOUSING. THE CAP PIERCER OPERATION WAS CONFIRMED. REPAIR WAS VERIFIED PER ESTABLISHED PROCEDURES.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REPORTING THAT THEY HAD NOTICED THE BLUE RACKS (NON-RESERVED AND USED FOR CAP PIERCING) IN THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER WERE WET. THE CALIBRATION AND QC RACKS (RESERVED AND NOT USED FOR CAP PIERCING) WERE NOT WET. NO INJURY WAS REPORTED AND NO ERRONEOUS RESULTS WERE GENERATED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | DXC 800 PRO | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |