FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 21626234 · Received March 17, 2025

Report

Report Number
2955842-2025-08651
Event Type
Malfunction
Date Received
March 17, 2025
Date of Event
February 21, 2025
Report Date
February 21, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE PROBABLE ROOT CAUSE IS DUE TO THE FREE-STANDING FOOT PEDALS FAILING.

Additional Manufacturer Narrative · 0

AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED THE FOOT PEDALS DUE TO RECURRING ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE COMPLAINT WAS CONFIRMED BASED ON FIELD EVALUATION.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED LOW ANTERIOR RESECTION SURGICAL PROCEDURE, INTUITIVE SURGICAL, INC. (ISI) CLINICAL SALES REPRESENTATIVE (CSR) INFORMED TECHNICAL SUPPORT ENGINEER (TSE) THAT ERROR M-12 OCCURRED ON VIO DV INTEGRATED ELECTROSURGICAL UNIT (IESU), AND FOOT PEDAL ACTIVATED ON ITS OWN. TSE CONFIRMED ERROR M-12 IN THE LOGS POINTING TO A POSSIBLE VISION SIDE CART (VSC) EXTERNAL FOOT PEDAL. TSE HAD CSR CONFIRM NOTHING WAS TOUCHING THE PEDALS AND ADJUST THE FOOT PEDALS. THE SURGEON WAS USING VESSEL SEALER (VS) INSTRUMENT WITH E-100 ELECTROSURGICAL UNIT (ESU), AND THERE WAS NO ISSUE WITH THE VS INSTRUMENT. SITE MIGHT DISCONNECT THE CABLES ON THE BACK OF VIO DV IESU TO RESOLVE THE ISSUE. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION ON 03/14/2025: THIS WAS CORRECTED BY DISCONNECTING THE PEDAL AFTER SEVERAL RE-STARTS. THIS WAS NOTED DURING A TRAINING SESSION, AS DESCRIBED IN THE ORIGINAL COMPLAINT, SO NO PATIENT WAS INVOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1187064 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-19 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.