COULTER LH 750 HEMATOLOGY ANALYZER
Report
- Report Number
- 1061932-2011-00603
- Event Type
- Malfunction
- Date Received
- June 17, 2011
- Date of Event
- November 14, 2008
- Report Date
- November 14, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- GKZ
- PMA / PMN Number
- K061574
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- OTHER
Narratives
THE CUSTOMER WAS USING CODABAR BARCODE SYMBOLOGY WITHOUT CHECK DIGIT. THE CUSTOMER WAS AWARE THAT NOT USING A CHECKSUM CAN BE A PROBLEM. THE CUSTOMER HAS A PROCEDURE IN PLACE TO CONFIRM THAT THE SAMPLE ID ON THE RESULTS MATCHES THE LABEL ON THE TUBE BEFORE THE RESULTS ARE RELEASED. THIS WAS PERFORMED FOR EACH SAMPLE. ON (B)(4) 2008, THE FIELD SERVICE ENGINEER (FSE) VERIFIED THAT BARCODE SCANNER WAS CLEAN AND READ RATE ACCEPTABLE. NO PROBLEMS WERE OBSERVED. ROOT CAUSE IS FAILURE TO USE A CHECKSUM DIGIT AND THE CHECKSUM FEATURE OF THE COULTER LH 750 HEMATOLOGY ANALYZER. PER LABELING, BECKMAN COULTER STRONGLY RECOMMENDS THE USE OF BAR-CODE CHECKSUMS TO PROVIDE AUTOMATIC CHECKS FOR READ ACCURACY. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 OF COMPLAINTS FOR ADD'L REPORTABLE EVENTS.
CUSTOMER REPORTED A SAMPLE BARCODE MISIDENTIFICATION WHEN USING THE COULTER LH 750 HEMATOLOGY ANALYZER ON (B)(6) 2008. SAMPLE ID (B)(6) WAS INCORRECTLY READ AS (B)(6). A "NO MATCH" ERROR CODE WAS GENERATED. THE SAMPLE BARCODE LABEL WAS READ AGAIN BY THE ANALYZER AND READ CORRECTLY. ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LAB. NO REPORTS OF DEATH OR SERIOUS INJURY, AND NO AFFECT TO PT TREATMENT AS A RESULT OF THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | COULTER LH 750 HEMATOLOGY ANALYZER | GKZ | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 16 YR |