FDA Adverse Event Malfunction Summary report: N

CCU,MODULAR,4U-LINK,US

MDR report key: 21559564 · Received March 10, 2025

Report

Report Number
2027009-2025-00375
Event Type
Malfunction
Date Received
March 10, 2025
Report Date
April 2, 2025
Manufacturer
KARL STORZ IMAGING
Product Code
FET
PMA / PMN Number
K160044
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE HAS BEEN RETURNED TO THE MANUFACTURING SITE. SHOULD RELEVANT ADDITIONAL INFORMATION / INVESTIGATION RESULTS BECOME AVAILABLE, A SUPPLEMENTAL MEDWATCH REPORT WILL BE SUBMITTED UNSOLICITED. THIS EVENT IS FILED UNDER INTERNAL COMPLAINT ID (B)(4).

Additional Manufacturer Narrative · 0

PER EVALUATION FROM THE MANUFACTURER: COMPLAINT VERIFIED - INTERMITTENT IMAGE ISSUES WERE ENCOUNTERED WHEN THE CARD EDGE WAS MANIPULATED. A FUNCTIONAL TEST CONFIRMED THE COMPLAINT. TROUBLESHOOTING FOUND THAT THE SAMTEC CONNECTOR GOLD WAS WORN TO THE POINT THAT COPPER AND NICKEL WERE EXPOSED. THE CCU IS APPROACHING 6 YEARS OLD AND THE CUSTOMER'S COMPLAINT WAS CAUSED BY NORMAL WEAR AND TEAR. THE SAMTEC CONNECTOR CAN'T BE REPLACED AT KSI, SO A MOTHERBOARD REPLACEMENT IS MANDATORY. THIS EVENT IS FILED UNDER INTERNAL COMPLAINT ID (B)(4).

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A LAPAROSCOPIC PROCEDURE THE COLORS WENT FUNNY GREEN, PURPLE AND LOST IMAGE. IT WAS CONFIRMED THAT THERE WAS NO INJURY/ IMPACT TO THE PATIENT DUE TO THIS AND THE SURGEON WAS ABLE TO COMPLETE THE PROCEDURE USING A BACK-UP MOBILE TOWER WITH A DELAY OF ROUGHLY 10 MINUTES. NO NEGATIVE IMPACT IN STATE OF HEALTH REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2144422 CCU,MODULAR,4U-LINK,US CCU,MODULAR,4U-LINK,US FET KARL STORZ IMAGING TC304US

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown