CCU,MODULAR,4U-LINK,US
Report
- Report Number
- 2027009-2025-00375
- Event Type
- Malfunction
- Date Received
- March 10, 2025
- Report Date
- April 2, 2025
- Manufacturer
- KARL STORZ IMAGING
- Product Code
- FET
- PMA / PMN Number
- K160044
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE DEVICE HAS BEEN RETURNED TO THE MANUFACTURING SITE. SHOULD RELEVANT ADDITIONAL INFORMATION / INVESTIGATION RESULTS BECOME AVAILABLE, A SUPPLEMENTAL MEDWATCH REPORT WILL BE SUBMITTED UNSOLICITED. THIS EVENT IS FILED UNDER INTERNAL COMPLAINT ID (B)(4).
PER EVALUATION FROM THE MANUFACTURER: COMPLAINT VERIFIED - INTERMITTENT IMAGE ISSUES WERE ENCOUNTERED WHEN THE CARD EDGE WAS MANIPULATED. A FUNCTIONAL TEST CONFIRMED THE COMPLAINT. TROUBLESHOOTING FOUND THAT THE SAMTEC CONNECTOR GOLD WAS WORN TO THE POINT THAT COPPER AND NICKEL WERE EXPOSED. THE CCU IS APPROACHING 6 YEARS OLD AND THE CUSTOMER'S COMPLAINT WAS CAUSED BY NORMAL WEAR AND TEAR. THE SAMTEC CONNECTOR CAN'T BE REPLACED AT KSI, SO A MOTHERBOARD REPLACEMENT IS MANDATORY. THIS EVENT IS FILED UNDER INTERNAL COMPLAINT ID (B)(4).
IT WAS REPORTED THAT DURING A LAPAROSCOPIC PROCEDURE THE COLORS WENT FUNNY GREEN, PURPLE AND LOST IMAGE. IT WAS CONFIRMED THAT THERE WAS NO INJURY/ IMPACT TO THE PATIENT DUE TO THIS AND THE SURGEON WAS ABLE TO COMPLETE THE PROCEDURE USING A BACK-UP MOBILE TOWER WITH A DELAY OF ROUGHLY 10 MINUTES. NO NEGATIVE IMPACT IN STATE OF HEALTH REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2144422 | CCU,MODULAR,4U-LINK,US | CCU,MODULAR,4U-LINK,US | FET | KARL STORZ IMAGING | TC304US |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |