FDA Adverse Event Malfunction Summary report: N

BD VERITOR¿ PLUS ANALYZER

MDR report key: 21552387 · Received March 7, 2025

Report

Report Number
1119779-2025-00176
Event Type
Malfunction
Date Received
March 7, 2025
Date of Event
February 7, 2025
Report Date
September 11, 2025
Manufacturer
BECTON DICKINSON & CO. (SPARKS)
Product Code
PSZ
UDI-DI
00382902560661
PMA / PMN Number
K232434
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELDS HAVE BEEN CORRECTED: D2. MEDICAL DEVICE TYPE: PSZ. COMMON DEVICE NAME: DEVICES DETECTING INFLUENZA A, B, AND C VIRUS ANTIGENS. G5. PMA / 510(K)#: K232434.

Additional Manufacturer Narrative · 0

A DEVICE EVALUATION IS ANTICIPATED BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELDS HAVE BEEN UPDATED WITH ADDITIONAL INFORMATION: D9. DEVICE AVAILABLE FOR EVAL- YES. D9. RETURNED TO MANUFACTURER ON: 11-JUL-2025. H3. DEVICE EVAL BY MANUFACTURER- YES. INVESTIGATION SUMMARY - THE COMPLAINT ALLEGES THE BD VERITOR PLUS ANALYZER IS HAVING DISCREPANT RESULTS FOR FLU A. (CATALOG NUMBER 256066, SERIAL NUMBER (B)(6)). THE CUSTOMER REPORTED THAT THEY OBTAINED POSITIVE FLU A IN THIS AFFECTED ANALYZER AND WHEN THEY HAD TESTED ON DIFFERENT ANALYZER, IT IS SHOWING AS NEGATIVE FOR FLU A. BD VERITOR PLUS ANALYZER WAS RETURNED FOR INVESTIGATION. TROUBLESHOOTING PERFORMED FOR THE RETURNED ANALYZER AND FOUND THERE WAS A SIGNAL ON THE TEST STRIP WHICH IS WHY THE RESULTS BEING READ AS POSITIVE FOR FLU A. THEREFORE, THIS COMPLAINT IS UNCONFIRMED. DEVICE HISTORY RECORD REVIEW FOR VERITOR PLUS ANALYZER, SERIAL NUMBER (B)(6) WAS REVIEWED AND NONCONFORMANCES RELATED TO THIS FAILURE MODE WERE NOT REVEALED IN MANUFACTURING DURING FINAL TESTING. THE DEVICE WAS RELEASED CONFORMING. REVIEW OF RISK MANAGEMENT FILES CONFIRMS THERE ARE NO NEW OR MODIFIED RISKS ASSOCIATED WITH THIS FAILURE MODE. BD QUALITY WILL CONTINUE TO MONITOR FOR TRENDS ASSOCIATED WITH THE FAILURE MODE DESCRIBED IN THIS COMPLAINT.

Description of Event or Problem · 0

IT WAS REPORTED AFTER USING THE BD VERITOR¿ PLUS ANALYZER, THE USER QUESTIONED ONE (1) POSITIVE FLU A PATIENT RESULT AFTER REMOVING AND VISUALLY READING THE TEST CARTRIDGE. THE SAME TEST CARTRIDGE WAS REINSERTED INTO A SECOND ANALYZER AND A NEGATIVE FLU A RESULT WAS OBTAINED. THERE WERE NO HEALTH IMPACT OR CONSEQUENCES REPORTED.

Description of Event or Problem · 0

IT WAS REPORTED AFTER USING THE BD VERITOR¿ PLUS ANALYZER, THE USER QUESTIONED ONE (1) POSITIVE FLU A PATIENT RESULT AFTER REMOVING AND VISUALLY READING THE TEST CARTRIDGE. THE SAME TEST CARTRIDGE WAS REINSERTED INTO A SECOND ANALYZER AND A NEGATIVE FLU A RESULT WAS OBTAINED. THERE WERE NO HEALTH IMPACT OR CONSEQUENCES REPORTED.

Description of Event or Problem · 0

IT WAS REPORTED AFTER USING THE BD VERITOR¿ PLUS ANALYZER, THE USER QUESTIONED ONE (1) POSITIVE FLU A PATIENT RESULT AFTER REMOVING AND VISUALLY READING THE TEST CARTRIDGE. THE SAME TEST CARTRIDGE WAS REINSERTED INTO A SECOND ANALYZER AND A NEGATIVE FLU A RESULT WAS OBTAINED. THERE WERE NO HEALTH IMPACT OR CONSEQUENCES REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
907156 BD VERITOR¿ PLUS ANALYZER DEVICES DETECTING INFLUENZA A, B, AND C VIRUS ANTIGENS PSZ BECTON DICKINSON & CO. (SPARKS) 00382902560661

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown