FDA Adverse Event Malfunction Summary report: N

INSTATRAK 3500

MDR report key: 2153486 · Received June 21, 2011

Report

Report Number
1720753-2011-08392
Event Type
Malfunction
Date Received
June 21, 2011
Date of Event
June 14, 2011
Report Date
June 21, 2011
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
LLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN OVER THE PHONE INVESTIGATION. TECHNICAL SUPPORT WAS PROVIDED TO THE CUSTOMER TO PLACE THE INSTRUMENT TO THE DIMPLE OF THE HOCKEY PUCK TRANSMITTER FOLLOWING WHICH THE PHYSICIAN WAS ABLE TO SUCCESSFULLY CALIBRATE THE MICRO-DEBRIDER. THE SYSTEM WAS WORKING AS INTENDED AND PUT BACK INTO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE PHYSICIAN WAS NOT ABLE TO CALIBRATE THE MICRO-DEBRIDER AND THE SYSTEM DISPLAYED AN ERROR MESSAGE REQUESTING THE TOP OF THE INSTRUMENT BE PLACED IN THE SURGICAL FIELD. NO PATIENT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INSTATRAK 3500 RADIOLOGICAL IMAGE PROCESSING LLZ GE OEC MEDICAL SYSTEMS (SLC) INSTATRAK 3500

Patients

Seq Age Sex Outcome Treatment
1