FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON SYSTEM

MDR report key: 2153149 · Received June 17, 2011

Report

Report Number
2050012-2011-02392
Event Type
Malfunction
Date Received
June 17, 2011
Date of Event
September 28, 2009
Report Date
September 28, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HI, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) VISITED THE SITE AND EXAMINED THE SYSTEM. THE FSE REPLACED THE GLUCOSE MODULE. ALTHOUGH, PARTS WERE REPLACED, A SPECIFIC ROOT CAUSE OF THIS EVENT CANNOT BE DETERMINED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT AN ERRONEOUSLY LOW GLUCOSE CUP RESULT WAS GENERATED BY THE UNICEL DXC 800 SYNCHRON SYSTEM. THE RESULT TRIGGERED THE SYSTEM GENERATED CRITICAL RE-RUN FEATURE. THE RE-RUN RESULT WAS WITHIN EXPECTATIONS. THE RE-RUN RESULT WAS REPORTED OUT OF THE LAB. THERE WAS NO DEATH, INJURY OR CHANGE TO THE PT'S CARE OR TREATMENT RELATED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 SYNCHRON SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK