FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON SYSTEM

MDR report key: 2153105 · Received June 17, 2011

Report

Report Number
2050012-2011-02304
Event Type
Malfunction
Date Received
June 17, 2011
Date of Event
March 1, 2009
Report Date
March 20, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
CGA
PMA / PMN Number
K042291
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) VISITED THE FACILITY AND EXAMINED THE SYSTEM. A DAMAGED GLUCOSE ELECTRODE WAS FOUND. THE FSE REPLACED THE GLUCOSE ELECTRODE; THE ISSUE WAS NOT RESOLVED. ACCORDINGLY, THE FSE THEN REPLACED THE GLUCOSE MODULE REAGENT PUMP. THE SYSTEM WAS FUNCTIONING WITHIN SPEC. ALTHOUGH, SEVERAL PARTS WERE REPLACED, THE SPECIFIC ROOT CAUSE OF THIS EVENT COULD NOT BE IDENTIFIED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT ERRONEOUSLY LOW GLUCOSE RESULTS WERE GENERATED BY THE UNICEL DXC 800 SYNCHRON SYSTEM. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LAB. THE SAMPLES WERE REPEATED AND THE RESULTS OBTAINED WERE WITHIN EXPECTATION. THERE WAS NO DEATH, INJURY OR CHANGE TO THE PTS' CARE OR TREATMENT. THE SPECIFIC NUMBER OF PT SAMPLES INVOLVED IS NOT KNOWN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 SYNCHRON SYSTEM CGA BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK