FDA Adverse Event Malfunction Summary report: N

FUSION NAVIGATION SYSTEM

MDR report key: 2152996 · Received June 17, 2011

Report

Report Number
1723170-2011-01109
Event Type
Malfunction
Date Received
June 17, 2011
Date of Event
May 25, 2011
Report Date
May 25, 2011
Manufacturer
MEDTRONIC NAVIGATION, INC.
Product Code
HAW
PMA / PMN Number
K001284
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

MEDTRONIC REP REPLACED THE COMPUTER WHICH CORRECTED THE PROBLEM. SYSTEM IS FULLY FUNCTIONAL.

Description of Event or Problem · 1

A SITE REP REPORTED THAT THEY HAD ISSUES DURING AN ENT SURGERY AS THE SCREEN FROZE DURING REGISTRATION. THE NURSE WAS UNABLE TO MOVE THE MOUSE OR DO ANYTHING ON THE SCREEN. SHE SAID THE SCREEN WAS FROZEN FOR ABOUT 2 MINS BEFORE SHE CALLED IN. MEDTRONIC TECHNICAL SERVICES WALKED HER THROUGH TROUBLESHOOTING TO ATTEMPT TO EXIT THE SOFTWARE. THIS WAS UNSUCCESSFUL. AFTER RE-BOOTING THE SYSTEM, THEY WERE ABLE TO PROCEED IN THE SOFTWARE NORMALLY AND THE SYSTEM DID NOT FREEZE. THE SURGEON COMPLETED THE SURGERY WITH THE USE OF THE FUSION NAVIGATION SYSTEM. THERE WAS NO IMPACT ON THE PT OUTCOME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FUSION NAVIGATION SYSTEM STEREOTAXIC INSTRUMENT (HAW) HAW MEDTRONIC NAVIGATION, INC. FUSION NA

Patients

Seq Age Sex Outcome Treatment
1 49 YR