FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2152435 · Received June 22, 2011

Report

Report Number
1644487-2011-01405
Event Type
Malfunction
Date Received
June 22, 2011
Date of Event
May 2, 2011
Report Date
May 24, 2011
Manufacturer
CYBERONICS, INC.
Product Code
MUZ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

IT WAS INITIALLY REPORTED THAT THE PHYSICIAN'S HANDHELD WAS FREEZING ON THE "INTERROGATION SUCCESSFUL" SCREEN. A HARD RESET WAS PERFORMED AND THE SCREEN FREEZE RESOLVED. THE OFFICE REQUESTED A REPLACEMENT HANDHELD. GOOD FAITH ATTEMPTS FOR PRODUCT RETURN HAVE BEEN UNSUCCESSFUL TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE MUZ CYBERONICS, INC. 250 868885

Patients

Seq Age Sex Outcome Treatment
1