FDA Adverse Event Malfunction Summary report: N

UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2152329 · Received June 24, 2011

Report

Report Number
2122870-2011-02029
Event Type
Malfunction
Date Received
June 24, 2011
Date of Event
May 20, 2008
Report Date
May 20, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

FIELD SERVICE ENGINEER (FSE) WAS ONSITE (B)(4) 2008 TO (B)(4) 2008 TO INVESTIGATE THE EVENT. THE FSE INDICATED THE CUSTOMER PERFORMED A PRECISION RUN ON A TNI AND CK-MB WITH ALL THREE LEVELS OF CONTROLS AND RESULTS WERE WITHIN SPECIFICATION. THE FSE CHECKED THE MAINTENANCE RECORDS WHICH INDICATED THAT ASPIRATE PROBE/DISPENSE PROBE MAINTENANCE HAD NOT BEEN DONE SINCE (B)(4) 2008. THE FSE CHECKED SYSTEM CHECK RESULTS AND THEY WERE WITHIN SPECIFICATIONS. THE FSE PERFORMED HIGH SENSITIVITY SYSTEM CHECK WITH THE FOAM PORTION OF THE TEST FAILING. FURTHER INVESTIGATION BY THE FSE INDICATED THAT THE INSTRUMENT IS DUE FOR A PREVENTATIVE MAINTENANCE (PM). THE PM WAS COMPLETED BY THE FSE. THE FSE ADJUSTED AND REPAIRED PIPETTOR 4 ULTRASONIC'S, REPLACED CLOGGED AIR FILTER AND REPAIRED A LEAK IN THE LEAK IN THE QUICK CONNECTING FITTING FOR PIPETTOR 1. THE FSE PERFORMED A SYSTEM CHECK AND HIGH SENSITIVITY SYSTEM CHECK AFTER THE PM AND BOTH TESTS PASSED WITHIN SPECIFICATIONS. THE FSE VERIFIED REPAIRS PER ESTABLISHED PROCEDURES AND RESULTS MEET PUBLISHED PERFORMANCE SPECIFICATIONS. ALTHOUGH THE FSE ADDRESSED HARDWARE ISSUES, A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED FOR THIS EVENT. THIS IS TWO OF TWO SEPARATE MDR REPORTS RELATED TO TWO PT EVENTS ASSOCIATED WITH A SINGLE MALFUNCTION REPORT. REFERENCE MDR NUMBER 2122870-2011-02028 FOR ALL RELATED EVENTS. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 THRU (B)(4) 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC (BCI) IN REGARDS TO ERRONEOUS ACCUTNI (TROPONIN I) RESULT GENERATED ON A UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THE CUSTOMER RE-RAN THE SAMPLES AND THE RESULTS WERE IN THE NORMAL REFERENCE RANGE. THE INITIAL ERRONEOUS RESULTS WERE REPORTED OUTSIDE THE LABORATORY. IT IS NOT KNOWN IF THERE WAS ANY CHANGE TO THE PT TREATMENT. THERE IS NO INDICATION OF AN ADVERSE EVENT OR INDICATION OF ANY MEDICAL INTERVENTION TO PREVENT SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK ACCESS ACCUTNI