FDA Adverse Event Malfunction Summary report: N

TETRA CXP SYSTEM FOR THE CYTOMICS FC 500 WITH CXP SOFTWARE

MDR report key: 2152322 · Received June 24, 2011

Report

Report Number
1061932-2011-00723
Event Type
Malfunction
Date Received
June 24, 2011
Date of Event
January 24, 2008
Report Date
January 24, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K030828
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ALTHOUGH THE CUSTOMER REFERENCE MANUAL ((B)(4)), STATES THAT THE FRONT COVER MUST BE OPENED WHEN CHANGING THE REAGENTS, THE INSTRUMENTAL MANUAL WARNS OF A RISK OF INJURY TO THE OPERATOR IF ALL DOORS, COVERS AND PANELS ARE NOT CLOSED AND SECURED IN PLACE PRIOR TO AND DURING INSTRUMENT OPERATION. SERVICE WAS NOT REQUIRED. ROOT CAUSE WAS USER ERROR. PRODUCT LABELING WAS EVALUATED AND FOUND TO BE SUFFICIENT. THE COMPLAINT HISTORY WAS REVIEWED AT THE TIME OF THE INCIDENT AND THIS WAS FOUND TO BE AN ISOLATED OCCURRENCE. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4), 2010 OF COMPLAINTS FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED A MINOR INJURY WHILE USING THE FC 500 FLOW CYTOMETER. WHILE THE BECKMAN COULTER FIELD SERVICE REPRESENTATIVE WAS SHOWING THE OPERATOR HOW TO CHANGE THE REAGENTS IN THE INSTRUMENT, THE OPERATOR BENT DOWN AND UPON RISING, HIT HER HEAD ON THE OPEN FRONT COVER OF THE INSTRUMENT CAUSING A DERMABRASION TO THE FOREHEAD AND NOSE. THE OPERATOR WAS TREATED WITH FIRST AID BY PLACING A BANDAGE ON HER FOREHEAD. THE OPERATOR DID NOT SEEK MEDICAL ATTENTION. THE OPERATOR WAS WEARING LAB CLOTHES AND GLOVES AND THERE WAS NO EXPOSURE TO AN OPEN WOUND RESULTING FROM THIS INJURY. NO REPORTS OF DEATH OR SERIOUS INJURY AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TETRA CXP SYSTEM FOR THE CYTOMICS FC 500 WITH CXP SOFTWARE GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK