INTEGRATED APD SET W/CASSETTE3 PRONG
Report
- Report Number
- 1423500-2011-08751
- Event Type
- Malfunction
- Date Received
- July 7, 2011
- Date of Event
- June 11, 2011
- Report Date
- June 11, 2011
- Manufacturer
- BAXTER HEALTHCARE - MOUNTAIN HOME
- Product Code
- FKX
- PMA / PMN Number
- K923065
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
(B)(4). THIS COMPLAINT FOR SYSTEM ERROR 2240 ALARM WAS NOT CONFIRMED. THE ROOT CAUSE WAS UNDETERMINED. THERE WAS AN ALLEGATION OF DEVICE MALFUNCTION REPORTED BY THE CUSTOMER; SAMPLE WAS UNAVAILABLE AND A BATCH REVIEW WAS NOT CONDUCTED SINCE LOT NUMBER WAS NOT PROVIDED. SIMILAR REPORTS HAVE BEEN RECEIVED BY BAXTER FOR THE REPORTED PROBLEM. ADDITIONAL INVESTIGATION IS BEING CONDUCTED (B)(4) AND (B)(4).
(B)(4). THE SAMPLE WAS NOT AVAILABLE; THEREFORE, NO EVALUATION COULD BE PERFORMED, AND AN ASSIGNABLE ROOT CAUSE COULD NOT BE DETERMINED. A FOLLOW-UP REPORT WILL BE FILED UPON COMPLETION OF BAXTER'S INVESTIGATION, OR IF ANY ADDITIONAL INFORMATION IS RECEIVED.
THE CUSTOMER CONTACTED BAXTER'S TECHNICAL SERVICE CENTER REGARDING A SYSTEM ERROR (SE) 2240, WHICH OCCURRED ON THE HOMECHOICE (HC), DURING USE DURING THE INITIAL DRAIN. THE HOME PATIENT (HP) STATED THEY HAD DISCOMFORT DURING THE INITIAL DRAIN. THE BAXTER TECHNICAL SERVICE REPRESENTATIVE (TSR) ASSISTED THE HP TO CYCLE THE POWER ON THE HC. THE HC DISPLAYED SE 2367. THE TSR ASSISTED THE HP TO CYCLE POWER ON THE HC. THE HC PROCEEDED TO PRESS GO TO START. CYCLING THE POWER CLEARED THE SE 2240 AND SE 2367. THE TSR HAD THE HP START OVER WITH ALL NEW SUPPLIES. THE SOLUTION TO THIS ISSUE WAS PROVIDED OVER THE PHONE AND A SWAP OF THE DEVICE WAS NOT NECESSARY. THERE WAS PATIENT INVOLVEMENT BUT NO PATIENT INJURY OR MEDICAL INTERVENTION INDICATED AT THE TIME OF THE INITIAL REPORT. PRODUCT SURVEILLANCE CONTACTED THE HP ON (B)(4) 2011 REGARDING THE ALARM. THE HOME PATIENT (HP) STATED THAT THE ISSUE WAS RESOLVED; HOWEVER, THE CAUSE OF THE ALARM REMAINED UNKNOWN. THE HP VERIFIED THAT THERE WERE NO LOOSE CONNECTIONS, DISCONNECTIONS OR DEFECTS ON THE SUPPLIES. PER HP, THEY DID NOT RECEIVE ANY INJURY OR MEDICAL INTERVENTION AS A RESULT OF THIS INCIDENT. THE HP STATED THAT THEY WERE DOING FINE AND CONTINUING THERAPY WITHOUT ISSUES. THE HP STATED THAT THEY HAD DISCARDED THE SUPPLIES AFTER THERAPY, AND DID NOT KNOW THE LOT NUMBERS. NO ALLEGATIONS WERE MADE AGAINST ANY OF THE HP'S DIALYSIS PRODUCTS. NO FURTHER INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | INTEGRATED APD SET W/CASSETTE3 PRONG | SYSTEM, PERITONEAL, AUTOMATIC DELIVERY | FKX | BAXTER HEALTHCARE - MOUNTAIN HOME |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 84 YR | HOMECHOICE CYCLER |