FDA Adverse Event Injury Summary report: N

OT ULTRASMART METER

MDR report key: 2152278 · Received July 7, 2011

Report

Report Number
2939301-2011-05565
Event Type
Injury
Date Received
July 7, 2011
Date of Event
June 15, 2011
Report Date
June 18, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. 510K: K021819.

Description of Event or Problem · 1

ON (B)(6) 2011, THE LAY USER/PATIENT CONTACTED LIFESCAN TO REPORT THE ONE TOUCH ULTRASMART METER, TEST STRIPS AND AN UNKNOWN LANCING DEVICE HAD BEEN DAMAGED AFTER HIS DOG CHEWED THE CARRYING CASE. THE SR. MEDICAL SURVEILLANCE SPECIALIST CONTACTED THE PATIENT TO OBTAIN AND VERIFY INFORMATION; HOWEVER WAS UNABLE TO REACH HIM BY TELEPHONE. ON (B)(6) 2011 THE SMSS MAILED A LETTER REQUESTING THE PATIENT CONTACT MEDICAL SURVEILLANCE. ON (B)(6) 2011, THE PATIENT NOTED HIS METER, TEST STRIPS AND LANCING DEVICE WERE CRACKED AND DAMAGED AFTER HIS DOG CHEWED THE CASE; HE WAS UNABLE TO USE THE METER TO TEST HIS BLOOD GLUCOSE LEVEL. THE PATIENT TOOK NO ACTIONS DUE TO THIS ISSUE. THE PATIENT ALSO EXPERIENCED NO SYMPTOMS OF HIGH OR LOW BLOOD GLUCOSE LEVELS. ON (B)(6) 2011, THE PATIENT WENT TO THE EMERGENCY ROOM, WHERE HIS BLOOD GLUCOSE LEVEL WAS TESTED TO BE "HIGHER THAN THE METER COULD READ". THE PATIENT WAS TREATED WITH INSULIN. ON (B)(6) 2011, THE PATIENT WENT AGAIN TO THE ER TO HAVE HIS BLOOD GLUCOSE LEVEL TESTED; THE PATIENT WAS UNABLE TO PROVIDE THESE SPECIFIC READINGS. THE PATIENT MANAGES HIS DIABETES WITH HUMALOG INSULIN AND AN UNSPECIFIED ORAL DIABETES MEDICATION. IT WOULD HAVE BEEN HELPFUL TO DETERMINE WHY THE PATIENT WENT TO THE EMERGENCY ROOM, HIS SPECIFIC RESULTS OBTAINED IN THE ER, HIS SPECIFIC TREATMENT, HIS BLOOD GLUCOSE READINGS PRIOR TO THE INCIDENT AND HIS DIABETES MEDICATION REGIMEN. THERE WAS MISUSE OF THE PRODUCTS IN THAT THE PATIENT ALLOWED THEM TO BE DAMAGED BY A DOG. THE PATIENT ALLEGEDLY SUFFERED SEVERELY ELEVATED BLOOD GLUCOSE READINGS AFTER HE WAS UNABLE TO TEST HIS BLOOD GLUCOSE LEVEL DUE TO THE METER ISSUE, AND RECEIVED EMERGENCY MEDICAL ATTENTION AND TREATMENT WITH INSULIN. THEREFORE THIS COMPLAINT IS BEING REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRASMART METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC.

Patients

Seq Age Sex Outcome Treatment
1 49 YR Life Threatening| R