FDA Adverse Event Malfunction Summary report: N

LIGHTCYCLER 2.0

MDR report key: 2151776 · Received July 6, 2011

Report

Report Number
1823260-2011-03631
Event Type
Malfunction
Date Received
July 6, 2011
Date of Event
March 11, 2011
Report Date
July 6, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJF
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Description of Event or Problem · 1

THE CUSTOMER STATED THAT UPON ENTERING THE LABORATORY SHE SMELLED A STRONG ODOR RESEMBLING AN ELECTRICAL FIRE. NO SMOKE WAS OBSERVED. THE CUSTOMER IDENTIFIED THE SOURCE AS COMING FROM THEIR LIGHTCYCLER 2.0 (SERIAL NUMBER (B)(4)). SECURITY INVESTIGATED THE LABORATORY AND DETERMINED THERE WAS NO ELECTRICAL FIRE. THE CUSTOMER DID NOT BELIEVE THERE HAD BEEN A POWER SURGE AS NONE OF THE OTHER EQUIPMENT PLUGGED INTO THE SAME WALL HAD BEEN AFFECTED. THE CUSTOMER STATED NO ONE WAS INJURED. INVESTIGATION OF THE EVENT DETERMINED THE FAN TO THE POWER SUPPLY STOPPED WORKING AND THIS CAUSED THE POWER SUPPLY TO OVERHEAT, AS A RESULT, THE ELECTRONIC ELEMENTS BURNT AND THE CONTROL UNIT STOPPED WORKING. NO ADDITIONAL COMPLAINTS OF THIS NATURE HAVE BEEN RECEIVED RELATED TO THE CONTROL UNIT. THE ISSUE IS DETECTABLE AS CONTROL UNIT WILL STOP WORKING IMMEDIATELY. THE COMPONENTS ARE UL CERTIFIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 LIGHTCYCLER 2.0 CHEMISTRY/MICRO ANALYZER JJF ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1