FDA Adverse Event Malfunction Summary report: N

COULTER LH 750 HEMATOLOGY ANALYZER

MDR report key: 2151661 · Received June 24, 2011

Report

Report Number
1061932-2011-00739
Event Type
Malfunction
Date Received
June 24, 2011
Date of Event
February 21, 2008
Report Date
February 21, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061574
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE ANALYZER WAS RUNNING WITHIN QUALITY CONTROL SPECIFICATIONS. CONTROLS WERE RUN BEFORE AND AFTER THE INCIDENT. H3: THE FIELD SERVICE ENGINEER (FSE) REALIGNED OPTICS AND REPLACED THE THREE ELEMENT SCATTER SENSOR TO CORRECT THE PROBLEM ON (B)(4) 2008. ON (B)(4) 2008, THE FSE CONFIRMED WITH THE LABORATORY THAT PROBLEM WAS RESOLVED. ROOT CAUSE FOR THE ERRONEOUS DIFFERENTIALS RELATED TO THE OPTICS MISALIGNMENT AND/OR THE SCATTER SENSOR. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 OF COMPLAINTS FOR ADD'L REPORTABLE EVENTS. THIS MDR REPRESENTS EVENT 4 OF 4 REPORTED BY THIS CUSTOMER. THIS MDR IS RELATED TO THE FOLLOWING MDRS THAT HAVE BEEN REPORTED: MDR 1061932-2011-00736, 00737, 00738.

Description of Event or Problem · 1

CUSTOMER REPORTED ERRONEOUS DIFFERENTIAL RESULTS WHEN USING A COULTER LH 750 HEMATOLOGY ANALYZER. THIS OCCURRED INTERMITTENTLY OVER 2 DAYS. THE INITIAL TEST RESULTS WERE QUESTIONED BY THE OPERATOR WHEN HIGH EOSINOPHIL% WAS OBTAINED. WHEN THE SAMPLES WERE RERUN, CORRECT TEST RESULTS WERE OBTAINED. THE INITIAL RESULTS WERE DETERMINED TO BE ERRONEOUS BASED ON THE RERUN AND/OR MANUAL DIFFERENTIALS. ERRONEOUS TEST RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. NO REPORTS OF DEATH OR SERIOUS INJURY, AND NO AFFECT TO PT TREATMENT AS A RESULT OF THIS EVENT. THIS EVENT REPRESENTS EVENT 4 OF 4 EVENTS REPORTED BY THIS CUSTOMER. THIS EVENT IS FOR TWO SAMPLES TESTED ON THE DAY SHIFT ON (B)(6) 2008.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH 750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK