SYNCHRON LX 20 PRO SYSTEM
Report
- Report Number
- 2050012-2011-02004
- Event Type
- Malfunction
- Date Received
- June 8, 2011
- Date of Event
- June 2, 2009
- Report Date
- June 3, 2009
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JGS
- PMA / PMN Number
- K011213
- Removal / Correction Number
- Z-0863-2010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KY, US
- Reporter Occupation
- OTHER
Narratives
THE BCI FSE (FIELD SVC ENGINEER) PERFORMED A PM (PREVENTATIVE MAINTENANCE) ON THE ISE (ION-SELECTIVE ELECTRODE) SYS. THE FSE REPLACED THE HIGH PRESSURE PUMP AND THE VACUUM PUMP. THE FSE FOUND A LARGE AMOUNT OF FUNGAL/BACTERIAL GROWTH IN THE HYDRO DI H2O (DEIONIZED WATER) CANISTERS (WHICH MAY CAUSE ISE INSTABILITY) AND DECONTAMINATED THE HYDRO CANISTERS AND THE ISE FLOW CELL. THE ISE SYS WAS PRIMED, CONDITIONED AND CALIBRATED AND THE QC RESULTS STABLE AND WITHIN EXPECTED RANGES. WHILE THESE MEASURES MAY HAVE RESOLVED THE PROBLEM, A CLEAR ROOT CAUSE COULD NOT BE DETERMINED. THIS IS 1 OF 40 INDIVIDUAL MEDWATCH REPORTS WHICH ARE RELATED TO THIS EVENT. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JANUARY 1, 2008 TO OCTOBER 23, 2010 FOR ADD'L REPORTABLE EVENTS. THIS IS ONE OF FORTY SEPARATE MEDWATCH REPORTS BEING SUBMITTED AS THIS EVENT INVOLVES FORTY SEPARATE PT EVENTS THAT WERE REPORTED OUT OF THE LABORATORY. SEE THE FOLLOWING REPORT NUMBERS FOR ALL ASSOCIATED EVENTS: 2050012-2011-01619, 01983, 01984, 01985, 01986, 01987, 01988, 01989, 01990, 01991, 01992, 01993, 01994, 01995, 01996, 01997, 01998, 01999, 02000, 02001, 02002, 02003, 02005, 02006, 02007, 02008, 02009, 02010, 02011, 02012, 02013, 02014, 02015, 02016, 02017, 02018, 02019, 02020, 02021.
THE CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BCI) THAT ERRONEOUSLY LOW SODIUM (NA) RESULTS WERE OBTAINED ON THEIR SYNCHRON LX 20 PRO INSTRUMENT, RESULTS WERE REPORTED OUT OF THE LABORATORY AND THAT THIS HAD BEEN A PREVIOUS INTERMITTENT ISSUE FOR APPROX 2 MONTHS. PRIOR TO EACH EVENT, THE QC (QUALITY CONTROL) RESULTS WERE WITHIN THE LAB'S ESTABLISHED RANGES. IN EACH INSTANCE, WHEN THE OPERATOR BECAME AWARE OF THE LOW NA RESULTS, THE OPERATOR RE-VISITED SPECIMENS THAT WERE RUN EARLIER AND RE-RAN THE PT SAMPLES ON THE LAB'S SECOND ANALYZER INSTRUMENT. THE REPEATED RESULTS WERE HIGHER (10-15% INCREASED RECOVERY), AND THE CUSTOMER AMENDED THE RESULTS AND FILED 40 CORRECTED REPORTS. NO SAMPLE OR PT INFO WAS PROVIDED BY THE CUSTOMER. THE TOTAL NUMBER OF SAMPLES ANALYZED IS UNK. THERE IS NO REPORT OF ANY ADVERSE EVENT OR SERIOUS INJURY RELATED TO THIS EVENT. HOWEVER, IT IS NOT KNOWN WHETHER THERE WAS ANY CHANGE TO PT TREATMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SYNCHRON LX 20 PRO SYSTEM | JGS | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |