FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX20 PRO SYSTEM

MDR report key: 2150457 · Received June 8, 2011

Report

Report Number
2050012-2011-02003
Event Type
Malfunction
Date Received
June 8, 2011
Date of Event
June 2, 2009
Report Date
June 3, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
JGS
PMA / PMN Number
K011213
Removal / Correction Number
Z-0863-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE BCI FSE (FIELD SERVICE ENGINEER) PERFORMED A PM (PREVENTATIVE MAINTENANCE) ON THE ISE (ION-SELECTIVE ELECTRODE) SYSTEM. THE FSE REPLACED THE HIGH PRESSURE PUMP AND THE VACUUM PUMP. THE FSE FOUND A LARGE AMOUNT OF FUNGAL/BACTERIAL GROWTH IN THE HYDRO DI H2O (DEIONIZED WATER) CANISTERS (WHICH MAY CAUSE ISE INSTABILITY) AND DECONTAMINATED THE HYDRO CANISTERS AND THE ISE FLOW CELL. THE ISE SYSTEM WAS PRIMED, CONDITIONED AND CALIBRATED AND THE QC RESULTS WERE STABLE AND WITHIN EXPECTED RANGES. WHILE THESE MEASURES MAY HAVE RESOLVED THE PROBLEM, A CLEAR ROOT CAUSE COULD NOT BE DETERMINED. THIS IS 1 OF 40 INDIVIDUAL MEDWATCH REPORTS WHICH ARE RELATED TO THIS EVENT. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JANUARY 1, 2008 TO OCTOBER 23, 2010 FOR ADDITIONAL REPORTABLE EVENTS. THIS IS ONE OF FORTY SEPARATE MEDWATCH REPORTS BEING SUBMITTED AS THIS EVENT INVOLVES FORTY SEPARATE PATIENT EVENTS THAT WERE REPORTED OUT OF THE LABORATORY. SEE THE FOLLOWING REPORT NUMBERS FOR ALL ASSOCIATED EVENTS: 2050012-2011-01619, 2050012-2011-01983, 2050012-2011-01984, 2050012-2011-01985, 2050012-2011-01986, 2050012-2011-01987, 2050012-2011-01988, 2050012-2011-01989, 2050012-2011-01990, 2050012-2011-01991, 2050012-2011-01992, 2050012-2011-01993, 2050012-2011-01994, 2050012-2011-01995, 2050012-2011-01996, 2050012-2011-01997, 2050012-2011-01998, 2050012-2011-01999, 2050012-2011-02000, 2050012-2011-02001, 2050012-2011-02002, 2050012-2011-02004, 2050012-2011-02005, 2050012-2011-02006, 2050012-2011-02007, 2050012-2011-02008, 2050012-2011-02009, 2050012-2011-02010, 2050012-2011-02011, 2050012-2011-02012, 2050012-2011-02013, 2050012-2011-02014, 2050012-2011-02015, 2050012-2011-02016, 2050012-2011-02017, 2050012-2011-02018, 2050012-2011-02019, 2050012-2011-02020, 2050012-2011-02021.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER, INC (BCI) THAT ERRONEOUSLY LOW SODIUM (NA) RESULTS WERE OBTAINED ON THEIR SYNCHRON LX20 PRO INSTRUMENT, RESULTS WERE REPORTED OUT OF THE LABORATORY AND THAT THIS HAD BEEN A PREVIOUS INTERMITTENT ISSUE FOR APPROXIMATELY 2 MONTHS. PRIOR TO EACH EVENT, THE QC (QUALITY CONTROL) RESULTS WERE WITHIN THE LAB'S ESTABLISHED RANGES. IN EACH INSTANCE, WHEN THE OPERATOR BECAME AWARE OF THE LOW NA RESULTS, THE OPERATOR RE-VISITED SPECIMENS THAT WERE RUN EARLIER AND RE-RAN THE PATIENT SAMPLES ON THE LAB'S SECOND ANALYZER INSTRUMENT. THE REPEATED RESULTS WERE HIGHER (10-15% INCREASED RECOVERY), AND THE CUSTOMER AMENDED THE RESULTS AND FILED 40 CORRECTED REPORTS. NO SAMPLE OR PATIENT INFORMATION WAS PROVIDED BY THE CUSTOMER. THE TOTAL NUMBER OF SAMPLES ANALYZED IS UNKNOWN. THERE IS NO REPORT OF ANY ADVERSE EVENT OR SERIOUS INJURY RELATED TO THIS EVENT. HOWEVER, IT IS NOT KNOWN WHETHER THERE WAS ANY CHANGE TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX20 PRO SYSTEM JGS BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK