FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 2150404 · Received June 8, 2011

Report

Report Number
1218950-2011-01618
Event Type
Malfunction
Date Received
June 8, 2011
Report Date
May 11, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE POWER LED WAS NOT LIT AND THE DEVICE FAILED TO CHARGE THE BATTERY. THERE WAS NO REPORT OF PT INVOLVEMENT. THE UNIT WAS EVALUATED AT PHILIPS AND THE FAILURE WAS VERIFIED. IT WAS FURTHER CLARIFIED THAT THE UNIT FAILED TO POWER UP. REPLACEMENT OF THE POWER PCA RESOLVED THE FAILURE. THE UNIT PASSED ALL POST-SERVICING TESTING AND WAS SHIPPED BACK TO THE CUSTOMER SITE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE POWER LED WAS NOT LIT AND THE DEVICE FAILED TO CHARGE THE BATTERY. THERE WAS NO REPORT OF PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS HEALTHCARE M3535A

Patients

Seq Age Sex Outcome Treatment
1