FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 2150322 · Received June 7, 2011

Report

Report Number
1218950-2011-01590
Event Type
Malfunction
Date Received
June 7, 2011
Report Date
May 9, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE CHARGE BUTTON WAS NOT WORKING IN OPERATIONAL MODE ON THEIR LOANER UNIT. THERE WAS NO REPORTED PT INVOLVEMENT. THE DEVICE WAS EVALUATED AT PHILIPS. THE SYMPTOM COULD NOT BE REPRODUCED AND NO TROUBLE WAS FOUND WITH THE DEVICE. BASED ON THE CUSTOMER'S REPORT, WE ARE CONSIDERING THIS A MALFUNCTION BUT CANNOT DETERMINE THE CAUSE BECAUSE THE SYMPTOM COULD NOT BE REPRODUCED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE CHARGE BUTTON WAS NOT WORKING IN OPERATIONAL MODE ON THEIR LOANER UNIT. THERE WAS NO REPORTED PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS HEALTHCARE M3535A

Patients

Seq Age Sex Outcome Treatment
1