FDA Adverse Event Malfunction Summary report: N

IMMAGE® IMMUNOCHEMISTRY SYSTEM

MDR report key: 2150007 · Received July 5, 2011

Report

Report Number
2050012-2011-02836
Event Type
Malfunction
Date Received
July 5, 2011
Date of Event
June 6, 2011
Report Date
June 6, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JQX
PMA / PMN Number
K962294
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(4) 2011 AND NARROWED THE PROBLEM DOWN TO THE VACUUM PUMP AFTER COMMUNICATING WITH THE CUSTOMER. FSE REBUILT THE VACUUM PUMP AND REPLACED 2 CHECK VALVES AND 2 FILTERS. THE VACUUM SYSTEM WAS FUNCTIONING PROPERLY FOLLOWING REPAIRS. FSE ALSO REPLACED THE SAMPLE AND REAGENT PROBES. INSTRUMENT ALIGNMENTS WERE REWORKED AND CALIBRATIONS WERE PERFORMED. REPAIRS WERE VERIFIED PER ESTABLISHED PROCEDURES.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REPORTING A FLUID LEAK IN THE IMMAGE IMMUNOCHEMISTRY SYSTEM. THE SAMPLE AND REAGENT PROBE WASH STATIONS WERE OVERFLOWING. NO INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 IMMAGE® IMMUNOCHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JQX BECKMAN COULTER INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1