FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 2149829 · Received July 5, 2011

Report

Report Number
2939301-2011-05558
Event Type
Injury
Date Received
July 5, 2011
Report Date
June 6, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. 510K # IS K061118.

Description of Event or Problem · 1

ON (B)(6) 2011, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT HER ONETOUCH ULTRAMINI METER NO LONGER POWERED ON. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION SINCE THIS MEDICAL SURVEILLANCE SPECIALIST WAS UNABLE TO REACH THE PATIENT BY PHONE TO OBTAIN ADDITIONAL INFORMATION. THE PATIENT REPORTED THAT THE ALLEGED POWER ISSUE BEGAN APPROXIMATELY ON (B)(6) 2011, AFTER THE SUBJECT METER WAS ACCIDENTALLY SUBMERGED IN WATER. THE PATIENT INFORMED THE CCA THAT SHE MANAGES HER DIABETES WITH ORAL MEDICATIONS (GLIPIZIDE AND METFORMIN). DESPITE THE ALLEGED ISSUE, THE PATIENT DENIED MAKING ANY CHANGES TO HER USUAL DIABETES MANAGEMENT REGIMEN. ON AN UNSPECIFIED DATE/TIME, AFTER THE ALLEGED ISSUE BEGAN, THE PATIENT CLAIMED SHE DEVELOPED BLURRY VISION; HOWEVER, DENIED RECEIVING MEDICAL TREATMENT. REPLACEMENT PRODUCT WAS SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS INDICATIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3085228

Patients

Seq Age Sex Outcome Treatment
1 64 YR Life Threatening