DAVINCI XI
Report
- Report Number
- 2955842-2025-04143
- Event Type
- Malfunction
- Date Received
- February 28, 2025
- Date of Event
- February 3, 2025
- Report Date
- February 3, 2025
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SP
- Reporter Occupation
- 003
Narratives
INTUITIVE SURGICAL, INC. DID RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE ERBE WAS ANALYZED AND UPON VISUAL INSPECTION, NO ISSUES WERE FOUND THAT WOULD BE RELATED TO THE REPORTED EVENT. THE UNIT WAS INSTALLED ON AN IN-HOUSE SYSTEM WHERE THE UNIT FUNCTIONED AS EXPECTED. THE UNIT ENERGIZED AND CAUTERIZED AND ALL PORTS RECOGNIZED INSTRUMENTS. THE COMPLAINT WAS CONFIRMED BASED ON THE FIELD EVALUATION AND FAILURE ANALYSIS. A REVIEW OF THE SITE¿S SYSTEM LOGS FOR THE REPORTED PROCEDURE DATE WAS CONDUCTED BY RPMS QUALITY ENGINEER. INVESTIGATION REVEALED THE FOLLOWING POSSIBLE RELATED SYSTEM ERRORS: M-11 INDICATING INTERNAL TIMEOUT (CPU & SENSORS MODULE DOES NEED TOO MUCH TIME TO ENTER "READY" STATE). DEVICE HISTORY RECORD (DHR) REVIEW FOR THE DEVICE(S) INVOLVED WITH THE REPORTED EVENT WAS NOT PERFORMED, AS THE PRODUCT INVOLVED IS NOT MANUFACTURED BY INTUITIVE SURGICAL, INC. (ISI). THE PROBABLE ROOT CAUSE IS ATTRIBUTED TO COMPONENT FAILURE BASED ON GENERATOR DEFECT.
INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID NOT RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE COMPLAINT WAS CONFIRMED BASED ON THE FIELD EVALUATION.
REFER TO H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED NEPHRECTOMY SURGICAL PROCEDURE, VIO DV INTEGRATED ELECTROSURGICAL UNIT (IESU) FAILED TO DELIVER BIPOLAR ENERGY. SITE RECEIVED PHONE ASSISTANCE FROM INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE). SITE COULD HEAR VIO DV IESU SOUND BUT COULD NOT GET A DESIRED COAGULATION EFFECT. SITE REPLACED CAUTERY CABLE TWICE, BIPOLAR INSTRUMENT ONCE, POWER CYCLED VIO DV IESU AND USED ANOTHER BIPOLAR PORT, BUT THE ISSUE WAS NOT RESOLVED. TSE COULD NOT FIND ANY RELATED ERROR IN THE LOGS. TSE HAD SITE USE A THIRD BIPOLAR INSTRUMENT AND INCREASE BIPOLAR EFFECT TO 7, WHICH RESOLVED THE ISSUE. HOWEVER, THE SURGEON WAS NOT COMFORTABLE WITH THE DELIVERED BIPOLAR EFFECT. TSE ADVISED SITE TO USE E-100 ESU WITH SYNCHROSEAL OR VESSEL SEALER EXTEND (VSE) FOR COAGULATION; HOWEVER, SITE REJECTED THE ADVISES. SITE USED A THIRD-PARTY ESU (FORCETRIAD) FOR BIPOLAR ENERGY AND VIO DV IESU FOR MONOPOLAR ENERGY TO CONTINUE WITH THE PROCEDURE. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 403685 | DAVINCI XI | VISION SIDE SYSTEM | NAY | INTUITIVE SURGICAL, INC | 381121-40 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES |