FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 21497474 · Received February 28, 2025

Report

Report Number
2955842-2025-04134
Event Type
Malfunction
Date Received
February 28, 2025
Date of Event
February 3, 2025
Report Date
February 3, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. BASED ON THE FIELD EVALUATION, THIS REPORTED EVENT WAS CONFIRMED. THE FSE PERFORMED SERVICE TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE COMPLAINT WAS CONFIRMED BASED ON THE FIELD EVALUATION. THE PROBABLE ROOT CAUSE CANNOT BE DETERMINED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PULMONARY LOBECTOMY SURGICAL PROCEDURE, THE SURGEON COULD NOT TAKE CONTROL FROM SURGEON SIDE CONSOLE (SSC) IN A DUAL CONSOLE PROCEDURE. SITE RECEIVED PHONE ASSISTANCE FROM INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE). BEFORE THE PHONE CALL, THE SURGEON MOVED TO THE SECOND SSC TO CONTINUE WITH THE PROCEDURE. TSE COULD NOT FIND ANY RELATED ERROR IN THE LOGS. TSE EXPLAINED THAT SHARED ARMS COULD HAVE BEEN NOT ASSIGNED TO THE ORIGINAL SSC; HOWEVER, SITE WAS UNSURE IF THAT WAS THE ISSUE. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
408498 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-17 N/A

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES