FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2148032 · Received July 2, 2011

Report

Report Number
2122870-2011-02067
Event Type
Malfunction
Date Received
July 2, 2011
Date of Event
June 4, 2011
Report Date
June 4, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
Z-0607-2011
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE COLLECTION AND CENTRIFUGATION INFORMATION HAS NOT BEEN SUPPLIED TO DATE. BEC CUSTOMER TECHNICAL SUPPORT (CTS) DISCUSSED ISSUES RELATED TO ASSAY REAGENT PACKS BEING TRANSFERRED BETWEEN SYSTEMS PER THE RECALL Z-0607-2011. THE CUSTOMER STATED THAT THEY WILL RUN BHCG QC TO VERIFY THAT RESULTS ARE WITHIN SPECIFICATIONS AND REPEAT ANY BHCG SAMPLES THAT MAY HAVE BEEN RUN ON THE SHARED REAGENT PACK TO VERIFY REPRODUCIBILITY OF RESULTS. USER ERROR IS LIKELY THE ROOT CAUSE OF EVENT.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER INC. (BEC) OF OBTAINING A NO VALUE, IND (INDETERMINATE) FLAGGED BETA HUMAN CHORIONIC GONADOTROPHIN (BHCG) GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM FOR ONE (1) PATIENT. THIS RESULT WAS NOT REPORTED OUT OF THE LAB. WHILE TROUBLESHOOTING WITH BEC HOTLINE, A BHCG REAGENT PACK WAS FOUND TO HAVE BEEN SHARED BETWEEN THE CUSTOMER'S TWO ACCESS SYSTEMS. WHEN THIS OCCURS THE INSTRUMENT DOES NOT DETECT THAT THE PACK TEST COUNT IS INCORRECT. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS 2 NA

Patients

Seq Age Sex Outcome Treatment
1