FDA Adverse Event Malfunction Summary report: N

NONTEMPLATE ALIGNER ARCH

MDR report key: 21477642 · Received February 27, 2025

Report

Report Number
1649995-2025-00011
Event Type
Malfunction
Date Received
February 27, 2025
Report Date
December 17, 2025
Manufacturer
DENTSPLY SIRONA ORTHODONTICS INC.
Product Code
NXC
PMA / PMN Number
K171860
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HK
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION RESULTS; DHR WE REVIEWED THE DHR FOR (B)(4) / PATIENT ID# (B)(6) / SITE ID# (B)(6), QTY. (B)(4) ITEMS ASSY-500011 (ALIGNERS) AND (B)(4) ITEMS ASSY-500010 (TEMPLATES) WERE PACKAGED BY THE FIRST SHIFT BY AUTO BAG-AND-BOX OPERATION ON NOVEMBER 22, 2024, IN MANUFACTURING SUPERCELL SC2, EQUIPMENT PUA-03. THE SALES ORDER WAS INSPECTED AND MET THE ACCEPTANCE CRITERIA PROVIDED BY QA. FAILURE MODE - SHARP EDGES. ROOT CAUSE - NO DEFECT DURING THE MANUFACTURING PROCESS. CONCLUSION CODE - NO FAILURE FOUND.

Additional Manufacturer Narrative · 0

THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION RESULTED IN A SERIOUS INJURY. THEREFORE, IT MUST BE PRESUMED THAT RECURRENCE OF THIS MALFUNCTION COULD POSSIBLY CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. AS SUCH, THIS EVENT IS REPORTABLE PER 21CFR PART 803. THE DEVICE WAS NOT RETURNED FOR EVALUATION AND THE LOT NUMBER WAS NOT PROVIDED FOR RETAINED-PRODUCT TESTING AND/OR DHR REVIEW.

Description of Event or Problem · 0

IN THIS EVENT IT IS REPORTED THAT NONTEMPLATE ALIGNER ARCH EDGE OF THE ALIGNER IS SHARP. THE OUTCOME OF THIS EVENT IS UNKNOWN AS OF THIS MDR. FURTHER INFORMATION PENDING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
595667 NONTEMPLATE ALIGNER ARCH ALIGNER, SEQUENTIAL NXC DENTSPLY SIRONA ORTHODONTICS INC. UNK

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown