FDA Adverse Event Malfunction Summary report: N

COULTER LH 750 HEMATOLOGY ANALYZER

MDR report key: 2147287 · Received May 26, 2011

Report

Report Number
1061932-2011-00371
Event Type
Malfunction
Date Received
May 26, 2011
Date of Event
May 14, 2008
Report Date
May 16, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061574
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FLAGGING PREFERENCES ARE SET TO '2202'. THIS MID-LEVEL FOR BLAST, VARIANT LYMPH, AND IMM NE 2; IMM NE 1 IS SET TO OFF. ON (B)(6) 2008, THE FIELD SERVICE ENGINEER (FSE) DISCOVERED THAT THE LATRON DIFFERENTIAL SCATTER WAS RUNNING LOW AND THE RETICULOCYTE SCATTER IS RUNNING HIGH, THE COUNT TIMES ARE SLIGHTLY FAST AND THE SHEAR VALVES HAD EXCESSIVE BUILDUP. THE FSE REPLACED THE WHITE BLOOD CELL (WBC) DISPENSER AND CLEANED THE APERTURES. THE FSE ADJUSTED THE LATRON PARAMETERS TO ASSIGNED ASSAY VALUES, DECREASED SAMPLE PRESSURES TO INCREASE COUNT TIMES, AND CLEANED THE BLOOD SAMPLING AND SHEAR VALVES. INSTRUMENT WAS VERIFIED PER ESTABLISHED PROCEDURES. DATA FILES WERE EVALUATED. ALL FILES SHOWED NEUTROPHIL POPULATIONS WITH TAILS. THE ALGORITHM IN THE LH750 SOFTWARE IS DESIGNED TO FLAG IF A TAIL IS SIGNIFICANT ENOUGH. THE DATAFILE OF THE SAMPLE RAN ON (B)(6) 2008 HAS NO IMM NE 2 FLAG, BECAUSE IT HAS A SLIGHTLY LESS SIGNIFICANT TAIL. LH750 SOFTWARE ALGORITHM DID GENERATE AN IMM NE 1 FLAG (AT ALL SENSITIVITY LEVELS) AND AN IMM NE 2 FLAG (AT HIGH SENSITIVITY LEVEL ONLY). HOWEVER, THE FLAGS WERE NOT PRINTED DUE TO THE SENSITIVITY SETTINGS ON THE INSTRUMENT. THERE WAS NO DEFINITIVE ROOT CAUSE IDENTIFIED FOR THIS EVENT. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 OF COMPLAINTS FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED A FAILURE OF THE COULTER LH 750 HEMATOLOGY ANALYZER TO FLAG THE PRESENCE OF BLAST CELLS IN THE COMPLETE BLOOD COUNT (CBC) RESULTS FOR ONE PATIENT ON (B)(6) 2008. ERRONEOUS RESULTS WERE RELEASED OUTSIDE OF THE LAB FOR THIS SAMPLE. MANUAL DIFFERENTIAL FOUND 2% BLASTS. A CORRECTED REPORT WAS ISSUED. THERE WAS NO DEATH, SERIOUS INJURY OR CHANGE TO PATIENT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH 750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK