OMNIPOD 5 PODS
Report
- Report Number
- 3004464228-2025-07925
- Event Type
- Malfunction
- Date Received
- February 25, 2025
- Date of Event
- January 27, 2025
- Report Date
- February 25, 2025
- Manufacturer
- INSULET CORPORATION
- Product Code
- QFG
- UDI-DI
- 20385083000579
- PMA / PMN Number
- K231826
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- OTHER
Narratives
ACCORDING TO THE COMPLAINANT THE DEVICE WILL NOT BE RETURNED FOR INVESTIGATION. IT WAS REPORTED THE CANNULA WAS POSSIBLY NOT INSERTED CORRECTLY INTO THE INFUSION SITE. THIS CONDITION COULD INTERRUPT INSULIN DELIVERY AND CONTRIBUTE TO HYPERGLYCEMIA. WE ARE UNABLE TO CONFIRM THE BENT CANNULA OR TO DETERMINE IF IT COULD HAVE CONTRIBUTED TO THE REPORTED HYPERGLYCEMIA. LOT RELEASE RECORDS WERE REVIEWED, AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. SPECIFICALLY, A POD IS PAIRED TO A PDM AND PUT THROUGH SIMULATED USE TESTING INCLUDING CONFIRMING THE BLUE SOFT CANNULA IS INSPECTED FOR ANY DAMAGE. *PLEASE NOTE, THAT SECTION D IS CAPTURING THE DEVICE IDENTIFIERS AS REPORTED BY THE COMPLAINANT. THIS MAY NOT ALIGN TO THE DEVICE CONFIGURATION REPORTED IN H11, AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT. CLOUD - LOCKED DOWN/SMARTPHONE LOCKDOWN CLOUD - OMNIPOD 5 SOFTWARE APP VERSION 3.1.1 CLOUD - SMARTPHONE OPERATING SYSTEM N5004L-AM-Q-MV01602-06-01.06 CLOUD - SMARTPHONE HARDWARE N5004L CLOUD - CGM SENSOR TYPE G6.
IT WAS REPORTED THE PATIENT'S BLOOD GLUCOSE LEVEL ROSE TO 515 MG/DL WHILE WEARING THE POD LONGER THAN 48 HOURS. THE PATIENT REPORTED BEING UNSURE IF THE CANNULA WAS PROPERLY SEATED IN THE INFUSION SITE. WHEN REMOVED FROM THE INFUSION SITE (ABDOMEN), THE POD'S CANNULA WAS FOUND BENT. THE PATIENT CONTACTED THEIR HEALTH CARE PROVIDER AND WAS ADVISED TO DRINK A LOT OF WATER. ADDITIONALLY, THE HEALTH CARE PROVIDER ASSISTED THE PATIENT WITH ADJUSTING SETTINGS FOR MANUALLY CALCULATING INSULIN WITH BLOOD GLUCOSE METER. THE PATIENT DID NOT GO TO THE HOSPITAL OR RECEIVE ANY OTHER TREATMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 417385 | OMNIPOD 5 PODS | OMNIPOD 5 PODS | QFG | INSULET CORPORATION | PT-001662 | PH1K05192431 | 20385083000579 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 48 YR | Female |