FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 21447735 · Received February 24, 2025

Report

Report Number
2518422-2025-021328
Event Type
Malfunction
Date Received
February 24, 2025
Date of Event
February 6, 2025
Report Date
March 6, 2025
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
UDI-DI
00884838020054
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FSE EVALUATED THE DEVICE AS THE CUSTOMER SITE AND REPLACED THE POWER SUPPLY. FOLLOWING THE REPLACEMENT OF THE POWER SUPPLY, THE DEVICE WAS ABLE TO CHARGE THE BACKUP BATTERY, AND ALL TESTING INCLUDED IN THE PERFORMANCE VERIFICATION TEST (PVT) WAS PASSED. THE DEVICE MET SPECIFICATION WAS RETURNED TO USE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT ON THE V60 VENTILATOR INDICATING THAT THE DEVICE WAS NOT OPERATING ON ALTERNATING CURRENT (AC) POWER. THE DEVICE WAS REPORTED TO BE OUTSIDE OF USE AT THE TIME OF THE REPORTED PROBLEM. NO PATIENT OR USER HARM REPORTED. THE REMOTE SERVICE ENGINEER (RSE) ADVISED THE CUSTOMER THAT THE LATEST REVISION OF THE SERVICE MANUAL WAS VERSION T. THE RSE PROVIDED THE CUSTOMER WITH THE FOLLOWING TROUBLESHOOTING STEPS: 1. VERIFY AC OUTLET FOR PROPER VOLTAGE; 2. VERIFY THAT POWER CORD IS FUNCTIONAL; 3. VERIFY POWER SUPPLY (24V); A. WITH AC POWER DISCONNECTED, REMOVE J1 FROM PM PCBA. B. RECONNECT AC POWER. C. VERIFY THAT 24V IS PRESENT BETWEEN THE ORANGE AND BROWN WIRES ON THE POWER SUPPLY HARNESS CONNECTOR, D. IF 24V IS PRESENT, REPLACE THE PM PCBA, E. IF 24V IS NOT PRESENT, GO TO NEXT STEP; 4. VERIFY THAT AC POWER IS PRESENT; A. DISCONNECT AC POWER; B. REMOVE EMI SHROUD; C. RECONNECT AC POWER; D. VERIFY THAT AC VOLTAGE IS PRESENT BETWEEN THE BLUE AND BROWN WIRES COMING FROM THE AC INLET; E. IF AC POWER IS PRESENT, REPLACE THE POWER SUPPLY, F. IF AC POWER IS NOT PRESENT, REPLACE THE AC INLET. THE RSE THEN GAVE THE CUSTOMER THE PART INFORMATION FOR THE V60 POWER SUPPLY, AND THE CUSTOMER REQUESTED ONSITE SERVICE BY A FIELD SERVICE ENGINEER (FSE). THE INVESTIGATION IS ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
612166 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 00884838020054

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown