FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® SYSTEM

MDR report key: 2143695 · Received June 29, 2011

Report

Report Number
2050012-2011-02529
Event Type
Malfunction
Date Received
June 29, 2011
Date of Event
May 31, 2011
Report Date
May 31, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SERVICE VISITED THE SITE ON (B)(4) 2011 AND CONFIRMED VOLTAGE TO UPS, CHECKED FUSES, RECONNECTED ALL DEVICES TO UPS AND POWERED UP. DURING STARTUP, UPS BEGAN ALARMING. THE FIELD SERVICE ENGINEER (FSE) CONTACTED SUPPORT AND WAS TOLD BATTERIES WERE TO BE REPLACED. THE CUSTOMER WAS TO ORDER IN BATTERY SET AND REPLACE. THE FSE CONNECTED INSTRUMENT TO WALL. NO FURTHER BURNING SMELL COMPLAINT HAD BEEN FILED AS OF (B)(4) 2011.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) A BURNING SMELL COMING FROM THE CPU OF UNICEL DXC 800 PRO SYNCHRON SYSTEM. THE CUSTOMER NOTICED THAT THE MONITOR WAS BLANK. THE CUSTOMER INSPECTED THE CPU AND NOTICED THAT THE CPU WAS OFF. THE CUSTOMER TURNED THE CPU ON AND WATCHED THE SYSTEM REBOOT, BUT A FEW SECONDS LATER, THE CPU TURNED OFF ON ITS OWN AGAIN, AND THE UPS WAS OFF AS WELL. THE CUSTOMER STATED THAT A WRITTEN EXPOSURE CONTROL PLAN IS IN PLACE. THERE WAS NO SMOKE, AND THE CUSTOMER WAS NOT IN ANY WAY AFFECTED BY THE SMELL AND DID NOT SEEK MEDICAL ATTENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® SYSTEM DISCRETE PHOTOMETRIC CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA

Patients

Seq Age Sex Outcome Treatment
1