FDA Adverse Event Malfunction Summary report: N

ACUITY CENTRAL MONITORING

MDR report key: 2143614 · Received June 3, 2011

Report

Report Number
3023750-2011-00047
Event Type
Malfunction
Date Received
June 3, 2011
Date of Event
May 6, 2011
Report Date
May 6, 2011
Manufacturer
WELCH ALLYN PROTOCOL, INC.
Product Code
DSI
PMA / PMN Number
K052160
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE EVAL IS NOT YET COMPLETE. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVAL IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER INDICATED THAT ONE OF THEIR ACUITY CENTRAL MONITORING SYSTEM WAS DOWN FOR UNK REASON. THE CUSTOMER THINKS THAT THE HARD DRIVE OF THE CPU IS HAVING PROBLEMS. WELCH ALLYN TECHNICAL SUPPORT ASSISTED THE CUSTOMER BY REMOTELY TROUBLESHOOTING THE ACUITY SYSTEM WITHOUT SUCCESS. THIS RESULTED IN A TEMPORARY LOSS OF CENTRALIZED MONITORING, HOWEVER, BEDSIDE MONITORING WAS NOT AFFECTED. NOTE : THE CUSTOMER DID NOT PROVIDE ANY PT INFO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACUITY CENTRAL MONITORING DSI WELCH ALLYN PROTOCOL, INC. ACUITY S/W 7.02.00

Patients

Seq Age Sex Outcome Treatment
1