FDA Adverse Event Malfunction Summary report: N

ACUITY CENTRAL MONITORING

MDR report key: 2143613 · Received June 3, 2011

Report

Report Number
3023750-2011-00046
Event Type
Malfunction
Date Received
June 3, 2011
Date of Event
May 5, 2011
Report Date
May 5, 2011
Manufacturer
WELCH ALLYN PROTOCOL, INC.
Product Code
DSI
PMA / PMN Number
UNKNOWN
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NURSE

Narratives

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY HAD A BLANK SCREEN ON THEIR ACUITY CENTRAL MONITORING SYSTEM. WELCH ALLYN TECHNICAL SUPPORT WALKED THE CUSTOMER THROUGH TROUBLESHOOTING AND VERIFIED THAT ACUITY WAS UP AND MONITORING PTS, BUT THE DISPLAY SEEMED TO BE INOPERABLE. THIS RESULTED IN A TEMPORARY INABILITY TO MONITOR PTS CENTRALLY UNTIL THE CUSTOMER REPLACED THE MONITOR. THERE WAS NO REPORT OF ANY PT HARM AS A RESULT OF THE REPORTED EVENTS. THE CUSTOMER DID NOT PROVIDE ANY PT INFO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACUITY CENTRAL MONITORING DSI WELCH ALLYN PROTOCOL, INC. UNK

Patients

Seq Age Sex Outcome Treatment
1