FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2143417 · Received June 29, 2011

Report

Report Number
2050012-2011-02521
Event Type
Malfunction
Date Received
June 29, 2011
Date of Event
May 30, 2011
Report Date
May 30, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(6) 2011. THE FSE STATED "PROBE MAY HAVE ASPIRATED SOME GEL." THE FSE FLUSHED THE PROBE AND CLEANED THE WASH COLLARS. PER FSE, THE ANALYZER WAS RUNNING MANY SAMPLES WITHOUT ANY FLOODING. A CLEAR ROOT CAUSE IS UNKNOWN.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) AND REPORTED THAT THEY HAD MODULAR CHEMISTRIES (MC) SAMPLE PROBE OBSTRUCTION ERRORS ON UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEM. THE CUSTOMER INDICATED THAT ERRORS WENT AWAY, BUT LATER THEY FOUND LEAKAGE FROM THE PROBE ONTO THE SAMPLE RACKS ON THE SAMPLE WHEEL. A CUSTOMER TECHNICAL SUPPORT (CTS) GENERATED A SERVICE REQUEST. NO INJURY WAS REPORTED ON THIS ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1