FDA Adverse Event Malfunction Summary report: N

HILL-ROM NURSE CALL DATABASE SERVERS

MDR report key: 2143042 · Received June 14, 2011

Report

Report Number
2143042
Event Type
Malfunction
Date Received
June 14, 2011
Date of Event
May 27, 2011
Report Date
June 14, 2011
Manufacturer
HILL-ROM
Product Code
ILQ
Product Problem
Yes
Report Source
User Facility report
Reporter Location
UT, US
Reporter Occupation
RISK MANAGER

Narratives

Description of Event or Problem · 1

FAILURE OF RUBBER MOUNTS SECURING 4" BOX FAN, USED TO COOL THE RAID ARRAY DISK DRIVE, THIS FAILURE ALLOWS THE BOX FAN TO FALL FORWARD, SHORTING THE BOX FAN'S METAL FAN GRATE AGAINST THE RAID ARRAY CONTROLLER PCB. RESULTING IN AN ERROR OF "NO OPERATING SYSTEM FOUND" ON BOOT UP. OUR FACILITY HAS 11 OF THESE SERVES LOCATED IN DATA CLOSETS ACROSS THE CAMPUS. ALL 11 WERE INSTALLED IN 2007. OUR CLINICAL ENGINEERING TEAM IS IN THE PROCESS OF VISUALLY INSPECTING AND SECURING THE RUBBER FAN MOUNTS TO PREVENT ANY FUTURE FAILURES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HILL-ROM NURSE CALL DATABASE SERVERS NURSE CALL DATABASE ILQ HILL-ROM IBM MODEL X SERIES 226 *

Patients

Seq Age Sex Outcome Treatment
1 *