FDA Adverse Event Malfunction Summary report: N

AU5800 CLINICAL CHEMISTRY ANALYZER

MDR report key: 21428695 · Received February 20, 2025

Report

Report Number
9612296-2025-00591
Event Type
Malfunction
Date Received
February 20, 2025
Date of Event
February 10, 2025
Report Date
February 20, 2025
Manufacturer
BECKMAN COULTER
Product Code
JJE
UDI-DI
14987666543016
PMA / PMN Number
K112412
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EI
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE BECKMAN FIELD SERVICE ENGINEER (FSE) EVALUATED THE AU5800 CLINICAL CHEMISTRY ANALYZER AND FOUND THE SAMPLE PROBE WAS CLOGGED, WHICH WAS REPLACED TO RESOVLE THE ISSUE. THE FSE RESEATED THE CONNECTIONS BETWEEN THE CLOT DETECTION CIRCUIT BOARD AND THE DISPENSER CONTROL CIRCUIT BOARD. THE FSE PERFORMED VERIFICATION AND VERIFIED THE ANALYZER RESUMED TO NORMAL OPERATION. SECTION A2, A4, AND A5: INFORMATION NOT PROVIDED BY CUSTOMER. SECTION E1, INITIAL REPORTER TELEPHONE NUMBER IS (B)(6), THE BECKMAN COULTER INTERNAL IDENTIFIER IS (B)(4).

Description of Event or Problem · 0

THE CUSTOMER REPORTED OBTAINING A SAMPLE CLOT DETECT ERRORS ON THEIR AU5800 CLINICAL CHEMISTRY ANALYZER. AS A RESULT, TWO (2) PATIENTS HAD LOW RESULTS WITH G AND K FLAGS FOR ION SELECTIVE ELECTRODE (ISE) INCLUDING SODIUM (NA), POTASSIUM (K) AND CHLORIDE (CL). THE SAMPLES WERE REPEATED ON ANOTHER AU ANALYZER AND RESULTS WERE NORMAL. THE CUSTOMER DID NOT RELEASE THE INITIAL LOW RESULTS OUT OF THE LABORATORY. THERE WAS NO REPORT OF CHANGE TO TREATMENT, INJURY, OR DEATH ASSOCIATED WITH THIS EVENT. THE CUSTOMER DID NOT PROVIDE PATIENTS DEMOGRAPHICS. THE CUSTOMER PROVIDED THE RESULTS FOR TWO PATIENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1666444 AU5800 CLINICAL CHEMISTRY ANALYZER ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER AU5800-10 CHEMISTRY ANALYZER AU5800 N/A 14987666543016

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown