FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2142673 · Received June 21, 2011

Report

Report Number
1826988-2011-00335
Event Type
Malfunction
Date Received
June 21, 2011
Date of Event
May 18, 2011
Report Date
May 18, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HER CONTOUR METER. SHE PERFORMED A CONTROL TEST DURING THE CALL AND RECEIVED A RESULT OF 292 MG/DL. THE NORMAL CONTROL RANGE WAS 108 - 149 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS WERE TO BE RETURNED FOR EVAL, BUT THEY WERE NOT RECEIVED BY THE QA LAB. REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 9545C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK