FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2142645 · Received June 21, 2011

Report

Report Number
1826988-2011-00333
Event Type
Malfunction
Date Received
June 21, 2011
Date of Event
May 1, 2011
Report Date
May 18, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 86 MG/DL FROM HER CONTOUR METER AND A READING OF 46 MG/DL FROM ANOTHER METER. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER DECLINED TO TROUBLESHOOT AND ENDED THE CALL. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK