FDA Adverse Event
Malfunction
Summary report: N
ORTHO PROVUE
MDR report key: 2142434
·
Received June 28, 2011
Report
- Report Number
- 1056600-2011-00059
- Event Type
- Malfunction
- Date Received
- June 28, 2011
- Date of Event
- June 4, 2011
- Report Date
- June 28, 2011
- Manufacturer
- MICROTYPING SYSTEMS
- Product Code
- KSZ
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
AN OCD FIELD ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE AND REPLACED THE SYRINGE. THE FE ALSO SENT THE PROVUE LOG FILES TO SECOND LEVEL SUPPORT FOR REVIEW. THE REVIEW OF THE PROVUE LOG FILES WERE GOOD. THE CUSTOMER RAN AND ACCEPTED QC. REPAIRS HAVE RETURNED THE INSTRUMENT TO EXPECTED OPERATION. (B)(4).
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE ORTHO PROVUE MISSED AN ANTIBODY THAT WAS DETECTED IN MANUAL GEL. NO ERRONEOUS OR INCORRECT RESULTS WERE REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ORTHO PROVUE | AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM | KSZ | MICROTYPING SYSTEMS | 3.1.1 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |