FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600 SYNCHRON CLINICAL SYSTEM

MDR report key: 2142197 · Received May 26, 2011

Report

Report Number
2050012-2011-01620
Event Type
Malfunction
Date Received
May 26, 2011
Date of Event
July 1, 2009
Report Date
July 15, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
Z-0863-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE BECKMAN COULTER, INC. (BCI) FSE (FIELD SERVICE ENGINEER) REPLACED THE CARBON BRIDGE AND WHILE THIS RESOLVED THE PROBLEM, A CLEAR ROOT CAUSE COULD NOT BE DETERMINED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 TO (B)(4) 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BCI) THAT ERRONEOUSLY LOW SODIUM (NA) RESULTS WERE BEING GENERATED ON THEIR UNICEL DXC 600 INSTRUMENT OVER A PERIOD OF ABOUT 3 MONTHS. PRIOR TO EACH EVENT, THE QC (QUALITY CONTROL) RESULTS WERE WITHIN THE LAB'S ESTABLISHED RANGES. THE CUSTOMER INDICATED THAT A PM (PREVENTATIVE MAINTENANCE) WAS CONDUCTED ON (B)(6) 2009 WHICH DID NOT CORRECT THE PROBLEM. CUSTOMER INDICATED THAT MULTIPLE PT RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THERE IS NO REPORT OF ANY ADVERSE EVENT OR SERIOUS INJURY RELATED TO THIS EVENT BUT IT IS NOT KNOWN IF THERE WAS ANY CHANGE TO PT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 600 SYNCHRON CLINICAL SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK