UNICEL DXC 800 SYNCHRON SYSTEM
Report
- Report Number
- 2050012-2011-01644
- Event Type
- Malfunction
- Date Received
- May 26, 2011
- Date of Event
- August 19, 2009
- Report Date
- August 28, 2009
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- Z-0863-2010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER
Narratives
THE BECKMAN COULTER HOTLINE TECHNICAL SUPPORT DISCUSSED WITH THE CUSTOMER HOW TO MONITOR ISE RESULTS AFTER MAINTENANCE PROCEDURES ARE COMPLETED. PREANALYTICAL EFFECTS WERE DISCUSSED WITH THE CUSTOMER. HOWEVER, A CLEAR ROOT CAUSE WAS NOT DETERMINED. THIS IS THE FIRST OF THREE RELATED INDIVIDUAL MEDWATCH REPORTS: TWO INVOLVING TWO PT RESULTS PROVIDED BY THE CUSTOMER AS EXAMPLES OF THE RESULTS OBTAINED, AND ONE FOR MULTIPLE RESULTS REPORTED OUT OF THE LAB AND TO ACCOUNT FOR A SECOND SIMILAR EVENT WHICH THE CUSTOMER INDICATED HAD OCCURRED AT AN EARLIER TIME. THIS MEDWATCH INCLUDES THE RESULTS FOR PT #1. THE RELATED MDR NUMBERS ARE AS FOLLOWS: 2050012-2011-01740, 2050012-2011-01741. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 TO (B)(4) 2010 FOR ADDITIONAL REPORTABLE EVENTS.
CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BCI) THAT ERRONEOUSLY LOW SODIUM (NA) AND CHLORINE (CL) RESULTS WERE OBTAINED ON THEIR UNICEL DXC 800 INSTRUMENT SOON AFTER THE ISE (ION-SELECTIVE ELECTRODE) SYSTEM HAD BEEN DECONTAMINATED BY BECKMAN COULTER'S FSE (FIELD SVC ENGINEER). FOLLOWING THE DECONTAMINATION PROCEDURE, THE ISE SYSTEM WAS CALIBRATED AND THE QC (QUALITY CONTROL) RESULTS WERE WITHIN THE LAB'S ESTABLISHED RANGES. THE CUSTOMER RECALIBRATED THE INSTRUMENT AND PERFORMED QC RUNS BEFORE REPEATING ANALYSIS OF THE PT SAMPLES, AND HIGHER NA AND CL RESULTS WERE OBTAINED. MULTIPLE AMENDED RESULTS WERE REPORTED OUT OF THE LAB. CUSTOMER INDICATED THAT THIS IS THE SECOND INCIDENT OF THIS NATURE THAT HAS OCCURRED, WHERE AFTER FSE HAS PERFORMED THE ISE SYSTEM DECONTAMINATION, ERRONEOUSLY LOW NA AND CL RESULTS WERE OBTAINED. PT DATA WAS PROVIDED FOR TWO PTS ONLY AND FOR ONE INCIDENT. WHILE THERE IS NO REPORT OF ANY ADVERSE EVENT OR SERIOUS INJURY RELATED TO THIS EVENT, IT IS UNK WHETHER THERE WAS ANY MODIFICATION TO PT TREATMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXC 800 SYNCHRON SYSTEM | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |