FDA Adverse Event Malfunction Summary report: N

TINA-QUANT HEMOGLOBIN A1C GEN.2

MDR report key: 2142082 · Received June 28, 2011

Report

Report Number
1823260-2011-03490
Event Type
Malfunction
Date Received
June 28, 2011
Date of Event
June 9, 2011
Report Date
June 28, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LCP
PMA / PMN Number
K072714
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Description of Event or Problem · 1

THE USER RECEIVED QUESTIONABLE HEMOGLOBIN A1C (HGA1C) RESULTS FROM THE COBAS C501 ANALYZER SERIAL NUMBER (B)(4) THAT WERE DISCOVERED WHEN A DOCTOR CAUGHT THE DISCREPANCIES AND REPORTED THE ISSUE TO THE LABORATORY. OF THE DATA PROVIDED FOR 12 PATIENT SAMPLES, THE RESULTS FOR FIVE PATIENT SAMPLES WERE DISCREPANT. ALL REPEAT TESTING WAS PERFORMED ON (B)(6) 2011. PATIENT SAMPLE 1 INITIAL RESULT WAS 13.6% AND THE REPEAT RESULT WAS 5.8%. ON (B)(6) 2010, PATIENT SAMPLE 2 INITIAL RESULT WAS 13.5% AND THE REPEAT RESULT WAS 6.0%. ON (B)(6) 2010, PATIENT SAMPLE 3 INITIAL RESULT WAS 12.4% AND THE REPEAT RESULT WAS 6.2%. PATIENT SAMPLE 4 INITIAL RESULT WAS 12.8% AND THE REPEAT RESULT WAS 5.8%. PATIENT SAMPLE 5 INITIAL RESULT WAS 11.9% AND THE REPEAT RESULT WAS 5.9%. NO PATIENTS WERE TREATED BASED ON THE ERRONEOUS RESULTS. AMENDED REPORTS WERE GENERATED FOR THE SAMPLES WITH DISCREPANT RESULTS. UPON EVALUATION OF THE ANALYZER, THE FIELD SERVICE REPRESENTATIVE FOUND THE RINSE NOZZLE WAS OVER FILLING THE REACTION CELL AND A WORN DRYER TIP WAS CAUSING A FLUIDIC FAILURE OF THE RINSE. HE ADJUSTED THE RINSE LEVEL AND REPLACED THE DRYER TIPS. TO VERIFY THE ANALYZER OPERATION, HE RAN PRECISION TESTING WITH RESULTS WITHIN SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TINA-QUANT HEMOGLOBIN A1C GEN.2 ASSAY, GLYCOSYLATED HEMOGLOBIN LCP ROCHE DIAGNOSTICS NA 63434401

Patients

Seq Age Sex Outcome Treatment
1